Reports related to

• Teleperformance - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  The Teleperformance Group (Teleperformance) is a French headquartered company offering outsourced customer management services (CMS) and customer relationship management (CRM). It was founded in 1978 in Paris, France by Daniel Julien, and was listed on the Paris stock exchange in 1987.  [...]

  view this reportdownload abstract

• transcosmos - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business, which also provides e-commerce solutions. It currently derives ~70% of its revenues from contact center BPO services, and the other ~30% from digital marketing and e-commerce activities.   [...]

  view this reportdownload abstract

• Capita - Multi-Process HRO

  Nov 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Capita is a U.K. headquartered BPO and professional services company. [...]

  view this reportdownload abstract

• Wipro - Multi-Process HRO

  Nov 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Wipro is an Indian headquartered IT consulting and system integrator providing HR BPO services, including MPHRO   [...]

  view this reportdownload abstract

• Dell - Healthcare Payer BPS

  Nov 12, 2015 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Dell’s offerings and capabilities in the healthcare payer sector. Dell’s is one of a number of BPS vendors analyzed in this comprehensive industry analysis. [...]

  view this reportdownload abstract

• Hexaware - Analytics and Reporting BPS in Banking

  Nov 03, 2015 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Hexaware’s offerings and capabilities in analytics and reporting services in banking. Hexaware is one of a number of analytics and reporting services companies analyzed in NelsonHall’s comprehensive industry analysis programs.  [...]

  view this reportdownload abstract

• Genpact - Analytics and Reporting BPS in Banking

  Nov 02, 2015 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Genpact’s offerings and capabilities in analytics and reporting BPS in banking. Genpact is one of a number of analytics and reporting BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs.  [...]

  view this reportdownload abstract

• Infosys - Healthcare Payer BPS

  Oct 29, 2015 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in the healthcare payer sector. Infosys is one of a number of BPS vendors analyzed in this comprehensive industry analysis. [...]

  view this reportdownload abstract

• Analytics and Reporting BPS Market Assessment and Forecast

  Oct 28, 2015 | Market Analysis by Andy Efstathiou

  NelsonHall's market assessment and forecast of the analytics and reporting BPS in banking market consists of 88 pages. [...]

  view this reportdownload abstract

• DCR Workforce - Managed Service Program

  Oct 26, 2015 | Vendor Analysis by Elizabeth Rennie

  DCR Workforce is a U.S. based privately owned vendor neutral MSP services company. It formed in 1995 to undertake consulting assignments related to process improvement projects. [...]

  view this reportdownload abstract