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Mercer - H&W Services
Jan 13, 2015 | Vendor Analysis by NelsonHall Analyst
Mercer, founded in 1937 and headquartered in New York, New York, is a global HR consulting, outsourcing, and investment services organization. Its outsourcing business is focused exclusively on the provision of benefits administration services. [...]view this reportdownload abstractTargeting Application Outsourcing
Jan 12, 2015 | Market Analysis by Dominique Raviart
NelsonHall's market analysis of the application outsourcing (AO) services market consists of 88 pages. The report focuses on multi-year application services contracts, as opposed to application services provided as part of short term systems integration and application development activities. [...]view this reportdownload abstractUnisys - Application Outsourcing
Jan 12, 2015 | Vendor Analysis by Dominique Raviart
Unisys is headquartered in Blue Bell, Pennsylvania. It had 2013 revenues of $3.47m, including $3.00bn from IT services. Its headcount is ~23k, including ~6k in field services. [...]view this reportdownload abstractMorneau Shepell - H&W Services
Jan 09, 2015 | Vendor Analysis by NelsonHall Analyst
Morneau Shepell is a Canadian headquartered provider of HR consulting and outsourcing services. [...]view this reportdownload abstractRequirements Assurance Benchmarking in the Banking Sector
Jan 07, 2015 | Market Analysis by John Willmott
NelsonHall's Requirements Assurance Benchmarking in the Banking Sector study consists of 88 pages. [...]view this reportdownload abstractInfosys - Mortgage and Loan BPO
Jan 06, 2015 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Infosys' offerings and capabilities in retail banking BPO. Infosys is one of a number of mortgage and loan BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractSitel - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by NelsonHall Analyst
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). It is a privately owned company, and was formed in 1985 when Softbank Services Group was acquired by Toronto based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provider. Onex is Sitel [...]view this reportdownload abstractSykes - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by NelsonHall Analyst
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]view this reportdownload abstractTeleTech - CMS in Telecommunications/Cable/Satellite
Jan 02, 2015 | Vendor Analysis by NelsonHall Analyst
TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman. [...]view this reportdownload abstractTargeting WAHA CMS
Dec 23, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of WAHA CMS consists of 74 pages. [...]view this reportdownload abstract