• Firstsource - Intelligent Automation Services in Banking

  Feb 15, 2021 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Firstsource's offerings and capabilities in Intelligent Automation Services in Banking [...]

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• Firstsource - Transforming Mortgage and Loan Services

  Apr 14, 2020 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Firstsource's offerings and capabilities in TransformingMortgage and Loans Services. [...]

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• Firstsource - Healthcare Payer BPS

  Aug 21, 2019 | Vendor Analysis by Sven Lohse

  Firstsource has served commercial sector payers in the U.S. for approximately a decade and began its work in this segment with document processing and with claims processing. Firstsource counts as clients 5 of the top 10 health insurance carriers and many smaller payers. [...]

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• Firstsource - Healthcare Payer BPS

  May 29, 2019 | Vendor Analysis by Sven Lohse

  Firstsource has served commercial sector payers in the U.S. for approximately a decade and began its work in this segment with document processing and with claims processing. Firstsource counts as clients 5 of the top 10 health insurance carriers and many smaller payers. [...]

  view this reportdownload abstract

• Firstsource- The Advance of RPA and AI in Banking

  Jan 04, 2019 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Firstsource’s offerings and capabilities in RPA and AI in Banking. Firstsource is one of a number of RPA and AI services companies analyzed in NelsonHall’s comprehensive industry analysis programs.  [...]

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• Firstsource Partners With IntelliH For Remote Patient Monitoring

  Mar 15, 2021 | New Partnerships by Ivan Kotzev

• Firstsource Announces Q3 FY21 Revenues Up 29.6% (Up 23.8% in CC) to Rs. 13,652m

  Feb 09, 2021 | Financial Results by Ivan Kotzev

• Firstsource Acquires PatientMatters to Enhance Healthcare RCM Capabilities

  Dec 23, 2020 | Mergers and Acquisitions by Ivan Kotzev

• Firstsource Partners With Celonis for Process Mining

  Dec 09, 2020 | New Partnerships by Ivan Kotzev

• Firstsource to Add 100 Agents in Middlesbrough, U.K.

  Nov 09, 2020 | New Offerings by Ivan Kotzev

• Firstsource Partners With Uniphore for Automation and AI

  Nov 06, 2020 | New Partnerships by Ivan Kotzev

• Firstsource Announces Q2 FY21 Revenues Up 20.6% (13.1% in CC) to Rs. 11,877m

  Sep 30, 2020 | Financial Results by Ivan Kotzev

• Firstsource Announces Q1 FY21 Revenues Up 8.4% (Up 1.6% in CC) to Rs. 10,621.9m

  Aug 12, 2020 | Financial Results by Ivan Kotzev

• Firstsource Partners with Zappix for Visual IVR

  Jul 16, 2020 | New Partnerships by Ivan Kotzev

• Firstsource Announces Q4 FY 2020 Revenues Up 11.7% (8.2% in CC) to Rs. 10,804.5m

  May 26, 2020 | Financial Results by Ivan Kotzev

Neat reports for this vendor:

• Intelligent Automation in Banking 2021

  published 2021-04-08 by Andy Efstathiou. view | market analysis

• Mortgage & Loan Services 2020

  published 2020-06-25 by Andy Efstathiou. view | market analysis

• Healthcare Commercial Payer BPS

  published 2019-05-01 by Sven Lohse. view | market analysis

• RPA & AI in Banking

  published 2019-03-12 by Andy Efstathiou. view | market analysis

• Mortgage & Loan BPS

  published 2017-10-26 by Andy Efstathiou. view | market analysis

Blog posts matching: Firstsource

• Analytics are the Key to Disruptive Customer Experience

  Sep 08, 2016, by Ivan Kotzev

• Driving Sales with CMS Analytics at Firstsource Mumbai

  Jun 24, 2016, by Ivan Kotzev

• Chatbots Are Back & Here to Stay

  Apr 19, 2016, by Ivan Kotzev

• The Renaissance of Self-Service: Are CMS Vendors Ready?

  Mar 24, 2016, by Ivan Kotzev

• Process Improvement the Gateway to Transformational Customer Management Services

  Oct 27, 2014, by NelsonHall Analyst