HGS
VENDORID = 357VENDOR = HGS
VENDORparam = hgs
Title = NelsonHall research on: HGS
Description = Browse all NelsonHall's research related to HGS on the global BPS market.
Reports about HGS
HGS - Healthcare Payer BPS 2021
Mar 23, 2021 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in healthcare payer BPS managing effectiveness services. [...]view this reportdownload abstractHGS - Social Media Customer Experience Services
Jan 12, 2021 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Social Media Customer Experience Services [...]view this reportdownload abstractHGS - Cognitive CX Services
Jan 27, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Cognitive CX Services. [...]view this reportdownload abstractHGS - CX Services in Retail and CPG
Aug 07, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in CX Services in Retail and CPG [...]view this reportdownload abstractHGS Healthcare Payer BPS
Mar 01, 2019 | Vendor Analysis by Sven Lohse
In the last five years, HGS has increasingly focused on serving healthcare clients and has grown healthcare revenue from $115m (FY 2014) to $360m (est. FY2019, ending March 31.) Over that period HGS has grown its healthcare practice from approximately one-quarter of total revenue (28%) to over one half of total revenue (53%). Currently, over 80% of [...]view this reportdownload abstract
Tracking Service for HGS
Hinduja Global Solutions Completes Acquisition of TekLink
Mar 01, 2023 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions to Acquire TekLink to Strengthen Data Services
Dec 07, 2022 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions to Acquire uKnowva to Expand HMRS Platforms
Dec 07, 2022 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions Opens 150 Agent CX Services Center in Barranquilla, Colombia
Nov 30, 2022 | New Offerings by Ivan Kotzev
Hinduja Global Solutions Completes Acquisition of NXTDIGITAL
Nov 10, 2022 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions Partners with ChatLingual for Machine Translation
Oct 25, 2022 | New Partnerships by Ivan Kotzev
Hinduja Global Solutions Partners with MaxContact for CX Omnichannel Technology
Oct 03, 2022 | New Partnerships by Ivan Kotzev
Hinduja Global Solutions Partners with Glance for Co-browsing and Digital CX Support
Aug 22, 2022 | New Partnerships by Ivan Kotzev
Hinduja Global Solutions Opens 400 Agent CX Services Center in Mysuru, India
Jun 20, 2022 | New Offerings by Ivan Kotzev
Hinduja Global Solutions Partners with Khoros for CX Engagement Platform
Mar 24, 2022 | New Partnerships by Ivan Kotzev
Neat reports for this vendor:
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CX Operations Transformation 2022
published 2022-02-10 by Ivan Kotzev. view | market analysis
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Healthcare Payer BPS 2021
published 2021-06-11 by Ashley Singleton. view | market analysis
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Social Media Customer Experience Services 2021
published 2021-02-02 by Ivan Kotzev. view | market analysis
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CX Services in Telecoms & Media 2020
published 2020-07-28 by Ivan Kotzev. view | market analysis
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Cognitive CX Services 2020
published 2020-02-06 by Ivan Kotzev. view | market analysis
Blog posts matching: HGS
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Online Crisis Management: Lessons from HGS’ Social Care Practice
Aug 28, 2020, by Ivan Kotzev
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The CX Workforce Challenge & How Vendors Are Responding
Aug 31, 2018, by Ivan Kotzev
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CPG’s Digital CX Future: Notes from HGS Forum
Dec 13, 2017, by Ivan Kotzev
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HGS Turns to Sheila & Veronica to Help Enhance the Digital Customer Experience
May 30, 2017, by Ivan Kotzev
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Analytics are the Key to Disruptive Customer Experience
Sep 08, 2016, by Ivan Kotzev