• Newgen - Business Process & Case Management Technology Evaluation

  Nov 03, 2020 | Vendor Analysis by Bailey Kong

  This NelsonHall assessment analyzes Newgen’s offerings and capabilities in Business Process & Case Management Technology Evaluation [...]

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• TTEC - Digital Marketing Services

  Jan 12, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes TTEC's offerings and capabilities in digital marketing services. [...]

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• TeleTech - CMS in Retail Banking

  Nov 18, 2016 | Vendor Analysis by Vicki Jenkins

  This NelsonHall vendor assessment analyzes TeleTech's offerings and capabilities in CMS in Retail Banking. [...]

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• TeleTech - Customer Management Services

  Apr 13, 2016 | Vendor Analysis by Ivan Kotzev

  TeleTech Holdings, Inc. (TeleTech) is a public company with headquarters in Englewood, Colorado, U.S.  [...]

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• TeleTech - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by Vicki Jenkins

  TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman.  [...]

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• TTEC Completes Acquisition of Avtex

  Apr 21, 2021 | Mergers and Acquisitions by Ivan Kotzev

• TTEC Announces Q4 2020 Revenues Up 20.3% Organic to $571m

  Mar 01, 2021 | Financial Results by Ivan Kotzev

• TTEC to Acquire Avtex to Expand CX Technology Capabilities

  Mar 01, 2021 | Mergers and Acquisitions by Ivan Kotzev

• TTEC Awarded CX Services Contract by Schwan's Home Delivery

  Jan 21, 2021 | Contracts by Ivan Kotzev

• TTEC Announces Q3 2020 Revenues Up 24.6% to $493m

  Nov 04, 2020 | Financial Results by Ivan Kotzev

• Newgen Awarded Low-Code BPM and ECM Platform Contract by TAJBank

  Oct 22, 2020 | Contracts by Bailey Kong

• TTEC Announces Q2 2020 Revenues Up 15.4% to $453.1m

  Aug 05, 2020 | Financial Results by Ivan Kotzev

• TTEC Awarded CX Services Contract by Massachusetts Department of Unemployment Assistance

  Aug 05, 2020 | Contracts by Ivan Kotzev

• TTEC to Acquire VoiceFoundry to Add Amazon Connect Integration Capability

  Aug 05, 2020 | Mergers and Acquisitions by Ivan Kotzev

• FCR to Open CX Services Center in Helena, MT

  Jun 02, 2020 | New Offerings by Ivan Kotzev

Neat reports for this vendor:

• CX Services in Telecoms & Media 2020

  published 2020-07-28 by Ivan Kotzev. view | market analysis

• Digital CX Services

  published 2018-09-14 by Ivan Kotzev. view | market analysis

• CX Services in Travel, Transport & Hospitality

  published 2018-02-15 by Ivan Kotzev. view | market analysis

• Digital Marketing Services

  published 2018-01-09 by Ivan Kotzev. view | market analysis

• Multi-Channel CMS

  published 2017-06-16 by Ivan Kotzev. view | market analysis

Blog posts matching: TTEC

• Closing the Gap in Healthcare: TeleTech’s Approach

  Jun 28, 2017, by Ivan Kotzev

• CMS in Bulgaria: TeleTech Explores Multilingual Skills & Aims to Move up the Value Chain

  Jan 31, 2017, by Ivan Kotzev

• Chatbots Are Back & Here to Stay

  Apr 19, 2016, by Ivan Kotzev

• Healthy Industry Growth for TeleTech

  Sep 10, 2014, by Vicki Jenkins

• Looking at Acquisition Activity in the CMS Market

  Jul 02, 2014, by NelsonHall Analyst