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VENDORID = 695
VENDOR = Sutherland Global Services
VENDORparam = sutherland global services
Title = NelsonHall research on: Sutherland Global Services
Description = Browse all NelsonHall's research related to Sutherland Global Services on the global BPS market.

Search within reports for: Sutherland Global Services

action=something else...array(7) { ["program"]=> int(-1) ["analyst"]=> int(-1) ["industry"]=> int(-1) ["serviceline"]=> int(-1) ["vendor"]=> int(695) ["country"]=> int(-1) ["application"]=> int(-1) } array(1) { ["vendor"]=> string(3) "695" }
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Sutherland Global Services

VENDORID = 695
VENDOR = Sutherland Global Services
VENDORparam = sutherland global services
Title = NelsonHall research on: Sutherland Global Services
Description = Browse all NelsonHall's research related to Sutherland Global Services on the global BPS market.
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CX Services in Retail & CPG

NEAT analysis Published on: October 17, 2019 by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience services (CXS) in the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around revenue generation, cost optimization, and CX improvement. Vendors evaluated are: Alorica, Capita, Comdata, CSS Corp, HGS, Sitel, StarTek, Sutherland, SYKES, Tech Mahindra, Teleperformance, Transcom, VXI Global Solutions, Webhelp, and Wipro. To find out more, contact Guy Saunders at [email protected]

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