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Blog posts by Dominique Raviart

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  • Limiting Input to the Digital Testing Conveyor Belt: IBM Emphasizes Combinatorial Test Design

    Feb 19, 2016, by Dominique Raviart

    IBM Quality Assurance and Testing Services (QA&TS) practice recently briefed NelsonHall on its approach to managing test cases and on reducing the numbers of test case automation, beyond pair-wise testing. Before we jump into the details of IBM QA&TS’ offering, let’s step back for a few moments: software testing remains a very human labor-intensive activity. If we take a man[...]

  • NelsonHall Predicts 2% Growth in IT Services Spending in 2016

    Jan 25, 2016, by Dominique Raviart

    NelsonHall is predicting 2% growth (in local currency) in IT services spending in 2016. This mild growth will be driven by project services (up 3%) while IT outsourcing will be up 1% and maintenance down 1%. Digital transformation services (see note & below) will drive growth (up 18%) along with software testing (still growing in low double-digit figures). 2016 Enterprise Spending in O[...]

  • RPA: What BPS Can Learn from Software Testing and DevOps

    Jan 25, 2016, by Dominique Raviart

    For professionals involved in BPS activities, it might be a surprise that software testing (ST) shares a lot of similarities with BPS. Like many forms of BPS, ST is labor intensive – the largest software testing vendors now have up to 30k career testers and 20k has become the new norm. Like BPS, ST has adopted process improvement in a big way. And like BPS, ST is looking at process auto[...]

  • The Other Side of Software Quality: CISQ Issues Standards on Structural Software Quality

    Jan 05, 2016, by Dominique Raviart

    CISQ and Structural Quality The Consortium for IT Software Quality (CISQ) recently made an announcement related to software quality. CISQ is a relatively young organization, founded in 2009 by Carnegie Mellon’s Software Engineering Institute (the organization that initiated the CMM process standards) and a slightly lesser-known organization, Object Management Group (OMG), an IT standard t[...]

  • M&A Activity in 2015 (Part 1): $10bn to $15bn IT Services Vendors Drive Activity

    Jan 04, 2016, by Dominique Raviart

    Reflecting slightly improved macro-economic conditions, 2015 was an active year for M&A activity in the IT services industry. The largest acquisition - for some years - was that of IGATE by Capgemini. And there was a large number of small to mid-sized transactions. When analyzing this active M&A activity, several findings are striking: In spite of all the intensive discu[...]

  • Tech Mahindra's Transformation after Satyam: Telecoms Continues to be Main Area of Strength

    Jan 04, 2016, by Dominique Raviart

    It is three years since Tech Mahindra finalized its merger with Satyam, a challenging journey of 18 months, to diversify its client base from BT (29% of revenues in Q3 FY 2013), the telecom services overall and from Europe (its then largest vertical by far, representing 46% of revenues). At the Tech Mahindra indicated several ambitious targets for CY 2015: Reaching $5bn in annual revenues by[...]

  • M&A Activity in 2015 (Part 2): Few Vendors Acquire in Digital; IaaS Industry Consolidation Begins

    Jan 04, 2016, by Dominique Raviart

    This is the second of three articles examining M&A activity in IT services during 2015. Last time we looked at how M&A activity was being driven by $10bn to $15bn vendors. This time we take a look at M&A around newer service offerings and digital transformation. The firms that are acquiring capabilities in digital services are vendors in good financial health that have mostly alre[...]

  • The New CSC Targeting Topline Growth Within 3 Years: Is Organic Growth Possible?

    Nov 17, 2015, by Dominique Raviart

    CSC has just laid out the financial targets of the standalone business which will retain the CSC moniker when the U.S federal company, CRSA, breaks off.  As well as CSC’s global commercial business, it includes non-U.S. public sector businesses (~$700m revenues in FY15). In its FY15 (ending March 31, 2015) this part of CSC achieved revenues of $8.1bn, and an adjusted operating margin[...]

  • Capgemini’s Product Engineering Testing Business Prioritizes Portfolio Expansion and IoT

    Oct 14, 2015, by Dominique Raviart

    Capgemini Group recently briefed on its R&D services/product engineering testing capabilities in its Sogeti High Tech subsidiary. Background Sogeti High Tech (SHT) is a subsidiary of Sogeti (itself a subsidiary of Capgemini). It provides product engineering services (PES)/R&D services. The company has a background in servicing key aeronautic sector clients. The company has expanded i[...]

  • ITO Bookings Continue to Decline, Digital Transformation Spend Set to Climb

    Oct 07, 2015, by Dominique Raviart

    On October 6th, NelsonHall held its quarterly IT outsourcing (ITO) Index webcast, presented by Dominique Raviart, Research Director for IT Services research. In Q3 2015, ITO bookings were down 30% year-on-year overall. In North America, bookings declined by 60% y/y, while Europe was up 60% y/y. Over the Q1-Q3 2015 period, ITO bookings were down 30% y/y overall. North America was down [...]

  • Digital Transformation: Three Myths About IT Services Examined

    Sep 28, 2015, by Dominique Raviart

    Three questions are commonly being aired these days about the delivery of IT services in support of digital transformation initiatives. Having heard each of these being raised several times, we thought it is a good time to put them through a bit of a reality check. First up for examination... Is “Fail Fast, Move On” the Right Approach to Digital Transformation Projects? The [...]

  • Virtusa’s Pegasystems Application Testing Offering Shows Potential

    Sep 17, 2015, by Dominique Raviart

    Virtusa recently briefed NelsonHall on its Pegasystems application testing IP and service offering, and specifically the newly launched ADOPT testing framework, which illustrates the growing maturity of testing services offerings. Virtusa was founded in 1996 and is headquartered in Westborough (Massachusetts) with large delivery facilities in India and Sri-Lanka. The company largely provides ap[...]

  • DevOps & Beyond: Tech Mahindra’s Continued Focus on Testing Automation

    Sep 03, 2015, by Dominique Raviart

    Tech Mahindra Testing Services recently briefed NelsonHall on several of its IP investments, specifically around DevOps, its Integrated Automation Framework (iAF), and its connectors for scriptless automation software products. Software testing remains a labor-intensive activity, and the main testing automation software products continue to be mostly used in test execution. IT services vendor I[...]

  • NIIT Technologies Enhances DCX Offerings with 'Digital Foresight' Tool

    Aug 20, 2015, by Dominique Raviart

    NIIT Technologies recently shared insights regarding its push into digital services. This digital push adds to existing priorities, which include growth intentions in North America and Europe and a strong focus on its IT infrastructure services. Meanwhile, the company is maintaining its established focus on clients in three core verticals: transportation, insurance and BFS (which combined acc[...]

  • SQS Completes Acquisition of Trissential with More to Come

    Jun 15, 2015, by Dominique Raviart

    NelsonHall recently caught up with the management of SQS to discuss its recent acquisitions and its plans in North America. SQS has this month completed the acquisition of Trissential, a U.S.-based firm operating in the Mid-West, with headquarters in Chicago. The company had 2014 revenues of $32.3m, a PBT of $1.6m, and headcount of 130. Why Trissential? Unlike its two previous acquisitions&n[...]

  • CSC Splits into Two to Maximize Shareholder Value: Moves from Turnaround to Reinvention

    May 20, 2015, by Dominique Raviart

    CSC has announced a planned break up by October 25 2015 into two firms: CSC U.S. Public Sector (FY 15 revenues: $4.1bn) and CSC Global Commercial ($8.1bn, also includes non-U.S. public sector). See here for details: The announcement ends a long period of speculation over the posssible sale of CSC's North American Public Sector unit[...]

  • Capgemini Rebrands Analytics & Big Data Practice, Announces 'Insights-as-a-Service'

    May 05, 2015, by Dominique Raviart

    Capgemini recently briefed NelsonHall on changes in its analytics and big data practice. The company has recently rebranded its business information management (BIM) global service line (GSL) as Insights & Data (I&D) and announced the availability in H2 2015 of its analytics platform, ‘Insights-as-a-Service’. Background In 2010 Capgemini created BIM as a GSL which, in Cap[...]

  • Capgemini’s Testing Practice Continues Development of IPs, Increases Focus on Cross-Client Delivery

    Apr 13, 2015, by Dominique Raviart

    NelsonHall recently spent two weeks in India, focusing on latest developments in software testing and digital transformation services. We met with Capgemini Group’s Testing Global Service Line (TGSL), the group’s software testing practice (across Capgemini and Sogeti) and discussed key topics including its push towards cross-client shared service centers, and IP development (with the r[...]

  • Atos Strategy Update: Bull and Xerox Acquisitions Examined, Indian Offshoring Still Work in Progress

    Apr 09, 2015, by Dominique Raviart

    NelsonHall recently met with the management of Atos to discuss the acquisitions of Bull and Xerox ITO and the progress being made by Atos in adopting Indian offshoring. Note that this meeting took place before Atos' Consulting & Systems Integration analyst day. Bull: Is An Expanded Portfolio Relevant? With its acquisition of Bull, Atos has acquired an IT firm with a significant level[...]

  • NelsonHall Remains Cautious about ITO Spending in 2015 Despite 40% Increase in Q1 Bookings

    Apr 08, 2015, by Dominique Raviart

    This week NelsonHall held its quarterly IT Outsourcing (ITO) Index webcast to report on the latest developments in ITO contract activity and present an analysis of spending activity for IT services, professional services (i.e. consulting and systems integration) and ITO. Background ITO Index data shows a steady (but non-linear) decline in Total Contract Value (TCV) from 2002 onwards. The lev[...]

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