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Jun 27, 2024, by Gaurav Parab
We recently spoke with Datamatics about its $17m acquisition of Dextara, which was announced on April 1st.
Datamatics is a Mumbai-headquartered IT services and BPS provider with revenues of INR 1,550 Crore ($187m) for FY24, which ended March 31. It has three lines of business:
Digital Technologies (IT services: 39% of revenues)
Digital Operations (primarily F&A, plus i[...]
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Jan 06, 2023, by Dominique Raviart
We recently talked to Cognizant about its Salesforce Marketing Cloud capabilities.
Within the Salesforce portfolio, Marketing Cloud, along with Commerce Cloud, is a high-potential product that will eventually outgrow the more mature Sales and Service Clouds. More than any other Salesforce product, Marketing Cloud has grown through M&A, notably ExactTarget (that came with B2B m[...]
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Nov 10, 2022, by Dominique Raviart
We recently talked to NTT DATA about its pending acquisition of Apisero, announced last month.
NTT DATA has been through significant changes recently with its merger with NTT Ltd. NTT Ltd. grouped a wide range of network and connectivity services, hardware and related services, data center hosting, IT infrastructure services, and resales. The resulting NTT DATA is now a giant with[...]
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Mar 02, 2021, by Dominique Raviart
In November 2020, Atos unveiled its strategy for OneCloud, which focuses on key partnerships with the hyperscalers, and also includes three ISVs: SAP, ServiceNow, and Salesforce. We recently talked to Atos' Salesforce practice to discuss its growth plans and recent acquisitions.
Atos has been a long-standing SAP partner and recently reignited its Salesforce practice, making tw[...]
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Feb 12, 2021, by NelsonHall Analyst
As the rapid rise of the pandemic demonstrated in early 2020, a company’s ability to react and respond to the changing business environment is a critical capability. Even prior to the pandemic, a NelsonHall survey of ~1k IT service buyers showed ~60% placing high importance on increasing the agility of existing core productions applications. Companies are looking for agility in[...]
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Nov 10, 2020, by John Willmott
Capgemini has just launched version 2 of the Capgemini Intelligent Automation Platform (CIAP) to assist organizations in offering an enterprise-wide and AI-enabled approach to their automation initiatives across IT and business operations. In particular, CIAP offers:
Reduced TCO and increased resilience through use of shared third-party components
Support for AIOps and DevSec[...]
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Oct 09, 2020, by Mike Smart
NelsonHall recently attended Automation Anywhere's 2020 innovation day, where the company launched its Automation Anywhere Robotic Interface (AARI) digital assistant focused on making bot usage easier and more accessible to employees.
Automation Anywhere Robotic Interface
AARI “aims to elevate employees' workflows in the same manner as at-home digital assistants s[...]
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Mar 03, 2020, by Dominique Raviart
We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority.
Salesforce keeps making horizontal M&As at a fast pace while verticalizing its software products. NTT DATA is mirr[...]
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Jan 21, 2020, by Mike Smart
Last week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at the end of this period.
By geography, AntWorks’ most successful geography remains APAC, close[...]
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Oct 24, 2019, by Mike Smart
Reboot work was the slogan for UiPath’s recent Forward III partner event, a reference to rethinking the way we work. UiPath’s vision is to elevate employees above repetitive and tedious tasks to a world of creative, fulfilling work. The company’s vision is driven by an automation first mindset, along with the concept of a bot for everyone and human-automation collab[...]
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Oct 10, 2019, by Mike Smart
‘Anything Else is Legacy’ was the messaging presented at Automation Anywhere’s Enterprise A2019 launch, hosted in New York.
The event, the first under new CMO Riadh Dridi, showcased improvements in the new version of the Automation Anywhere platform around:
Experience – the most immediate change is in the UI. While prior versions utilized code, workflow, and mixed [...]
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Nov 06, 2018, by Elizabeth Rennie
Organizations of all sizes continue to pursue digital HR transformation to achieve an optimized HR delivery model – one that enables their leaders to focus their efforts on strategic activities associated with attracting, developing, and retaining top talent for the business rather than spending valuable time on repetitive administrative tasks. To a large extent, this is being [...]
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Oct 16, 2018, by Mike Smart
Mike Smart presents summary highlights from IBM and The Weather Company at Red Bull Racing.[...]
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Oct 08, 2018, by Elizabeth Rennie
Pete Tiliakos presents a round-up of the latest developments from Workday and the key discussion points from the Workday Rising annual user conference held in Las Vegas, Nevada.[...]
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Jun 01, 2018, by Rachael Stormonth
Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery.
[...]
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Apr 20, 2018, by NelsonHall Analyst
Over the last several years, the public IaaS market has grown rapidly, with major public IaaS providers growing at 45% or more annually, as estimated by NelsonHall. However, large enterprises are only moving a small portion of their application landscapes to public cloud, maintaining larger application footprints in private cloud or on-premise environments.
This hybrid approach re[...]
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Sep 20, 2017, by NelsonHall Analyst
NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall has identified distinct patterns of user intentions, both in terms of how clients plan to change their[...]
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Mar 31, 2016, by Dominique Raviart
In December 2015, we published two blogs about M&A activity in the IT services industry in 2015 (here are the links for Part 1 and Part 2). This blog examines M&A activity in IT services in Q1 2016 and sets our expectations for the rest of this year.
In short, 2016 started off with a bang, with two very large IT services acquisitions announced in the first [...]
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Mar 14, 2016, by Dominique Raviart
Sopra Steria announced recently its 2015 results (click here for more information on the recent results). The results contained a number of surprises. Our key take-aways from the results are discussed below.
Strong Financial Performance in French Operations in Spite of Merger
Credit is due to Sopra Steria’s management in managing the rapid turnaround of Steria France in spite of i[...]
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Nov 12, 2014, by Dominique Raviart
IBM recently held its annual IBM Alliances event, focusing on SAP and Oracle (other major IBM-wide partners include Microsoft, Infor, Cisco, Juniper Networks and Citrix). IBM Alliances manages major relationships with technology vendors that cross several IBM service lines, e.g. GBS, GTS, Systems & Technology, and Software. Those seven major partnerships are significant and command ~15% of ove[...]