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Blog posts by Rachael Stormonth

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  • Salvino Takes The Helm at DXC

    Sep 14, 2019, by Rachael Stormonth

    The big news this week has been the announcement late on Wednesday of the appointment of Mike Salvino as CEO of DXC Technology, with immediate effect. Mike Lawrie stays as Chairman until the end of the year, whereupon he will retire. Apparently, Lawrie and the board began discussions about a planned retirement about a year ago; Salvino has been on the DXC board since May 23, so he has some kno[...]

  • Atos: Verticalization Key to New 3-Year Plan

    May 08, 2019, by Rachael Stormonth

    Atos’ global analyst event in Boston in April came just a few weeks after its launch of a new 3-year plan ‘Advance 2021’ (Atos Digital Value Advancing Customer Excellence) about which we have written here. Key to Atos’ mid-term and longer-term growth is the effectiveness of its drive to align its operating model to be more industry and client focused. As such, we wer[...]

  • Advance 2021: The Road Ahead for Atos

    Mar 01, 2019, by Rachael Stormonth

    It is a decade since Thierry Breton assumed the mantle of CEO and Chairman at Atos, his arrival marking the end of a troubled period for the company. In that time, the company has improved its profitability (when he arrived, its operating margin was just 4.8% and all service lines were experiencing a deterioration in profitability, so his ambition of a double-digit margin seemed ambitious). Al[...]

  • BearingPoint Looks to Evolve Advisory Model Under New Managing Partner

    Dec 06, 2018, by Rachael Stormonth

      NelsonHall recently attended BearingPoint’s analyst event in Lisbon. As it starts its second decade with a new Managing Partner (Kiumars ‘Kiu’ Hamidian, only the second in the company’s history), the strategy that has served BearingPoint well in its first ten years is now evolving in ways that reflect significant developments in the nature of the consulting ma[...]

  • Atos-Syntel: Boosts Atos North America Portfolio; a Transformation Lever for B&PS Business Globally

    Dec 05, 2018, by Rachael Stormonth

    L to R: NelsonHall's David McIntire, Rachael Stormonth, Andy Efstathiou, and Dave Mayer  NelsonHall recently attended an Atos North America event in Dallas which focused on the newly formed Atos-Syntel organization in North America. Earlier this year we noted that Atos in the U.S. was still a work in progress (see here). The event was held just days after its acquisition of Sy[...]

  • Key Takeaways from Infosys Confluence EMEA (vlog)

    Dec 04, 2018, by Rachael Stormonth

      Rachael Stormonth presents her key takeaways from the recent Infosys Confluence event in Rome, which was themed 'Navigate Your Next'. In particular, she looks at the five value accelerators of Infosys' digital navigation framework. [...]

  • TCS Business 4.0: Emphasizing Location-Independent Agile & Machine-First Delivery Model

    Nov 29, 2018, by Rachael Stormonth

    A year ago, following a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud, we wrote about how TCS’ new service line structure has been designed to support the company’s emphasis and positioning around Business 4.0 (see the blog here) Underpinning its positioning around Business 4.0, over the past year TCS has been e[...]

  • Capgemini: “In Shape and On the Move”

    Nov 01, 2018, by Rachael Stormonth

      We have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%. “In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]

  • Atos Acquiring Syntel: Fills Hole in North America; Has Potential to Transform B&PS Business Globally

    Jul 23, 2018, by Rachael Stormonth

    This week started with the announcement by Atos of its intended acquisition of Syntel for $41 a share, a total consideration of around $3.57bn including Syntel’s net debt of $201m, in an all-cash deal. Syntel being acquired is not a total surprise: the company has faced some challenges recently, and in the previous four weeks its share price had been going up strongly (from $31.61 a s[...]

  • Tech Mahindra’s Blueprint for Next Gen IT Services

    Jun 01, 2018, by Rachael Stormonth

      Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery. [...]

  • Verticalization & Localization Driving Strategy at NIIT Technologies

    May 24, 2018, by Rachael Stormonth

    NelsonHall recently attended NIIT Technologies’ analyst and adviser event in London, and we were keen to get an update on developments at the company since the arrival of Sudhir Singh as CEO. We were aware that the last two quarters have seen a significant increase in the number of large deal signings (five, compared with two in H1 FY18), also that there have been a significant number of[...]

  • Atos: North America a Work-in-Progress

    Apr 18, 2018, by Rachael Stormonth

    NelsonHall recently attended the Atos global analyst event in Boston, where we were keen to get an update on topics including: Atos’ strategy for growth in North America, which has new leadership following a rather disappointing 2017 Recent developments and short-term priorities for offerings in the Digital Transformation Factory. It appears to us that, nearly three years af[...]

  • IBM Services - Returning to the Limelight at IBM

    Nov 24, 2017, by Rachael Stormonth

    This month, NelsonHall has attended the IBM Services analyst/adviser events in New York and Paris and we noted a distinct evolution in emphasis, with a much closer alignment between IBM's two services divisions. In recent years, IBM’s Global Business Services (GBS) and GTS businesses have been somewhat in the shadows of its Cognitive Solutions segment, although together they rep[...]

  • TCS’ New Service Line Structure, Business 4.0 Emphasis: Both Very Positive; Collaboration Challenge in Harnessing ignio to Optimum Benefit

    Nov 02, 2017, by Rachael Stormonth

    NelsonHall recently attended a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud. A few months ago, soon after Rajesh Gopinathan took over as CEO, TCS undertook its first major service line revamp for many years (we provided details of this in our Quarterly Update on TCS – see here). As such we were keen to learn more about [...]

  • DXC Spins Off U.S. Federal Business: What Does This Mean for Rest of U.S. Public Sector Business?

    Oct 12, 2017, by Rachael Stormonth

    I have just looked back at a blog I wrote last May when the news broke of the DXC/HP ES tie-up. Here is an extract: “There is the question of the U.S. federal business that HPE ES will bring in, a market that CSC has only just exited. Will it play a part in the newco? Overall, U.S. public sector would account for around 11% of the newco, way below CSC’s non-compete threshold.[...]

  • Genpact Acquires TandemSeven, Adding Human-Centered Design IP & Consulting to Digital Transformation Capabilities

    Sep 07, 2017, by Rachael Stormonth

    Genpact announced another acquisition today, that of TandemSeven, a design thinking (DT)-led CX /UX innovation consultancy based in Boston, with offices also in New York and Chicago. This is Genpact’s fourth acquisition in the U.S. this year; all four clearly supporting the company's drive to radically evolve its portfolio from traditional BPS to a coherent set of offerings designed [...]

  • Genpact: Using OnSource to Bring New Digital Process Models to Property Claims Assessments

    Aug 31, 2017, by Rachael Stormonth

      NelsonHall recently caught up with Genpact to discuss their recent acquisition of OnSource and their plans to integrate it with BrightClaim – we were not surprised to hear that the two acquisitions are indeed connected, and part of Genpact’s strategy to introduce new digital process models in P&C insurance. To set the scene: Earlier this month, on the day of [...]

  • Immediate Takeaways from Infosys Confluence 2017 (vlog)

    May 30, 2017, by Rachael Stormonth

     In this video,Rachael Stormonth, NelsonHall’s EVP Research, reports from the Infosys Confluence 2017 event in SanFrancisco.  [...]

  • Infosys Confluence 2017: So Nia and Yet So Far

    May 27, 2017, by Rachael Stormonth

      NelsonHall recently attended the Infosys Confluence customer event. Last year the theme was covered in the interlinked motifs of Automation, Innovation, and Education (see here). This year, the theme evolved to ‘Unlimit’, which on the surface is more outward facing. We were not looking so much for an update on developments at Infosys over the last year (we cover thes[...]

  • Genpact Acquires BrightClaim to Enhance Positioning as Disruptive Claims Managed Service Provider

    May 18, 2017, by Rachael Stormonth

    By Rachael Stormonth and John Willmott   Genpact has had a traditional presence in offshore-based adjudication support services for the property & casualty sector but is now, supported by its acquisition of BrightClaim, aiming to reposition as a disruptive provider of claims managed services. The acquisition of BrightClaim provides Genpact with deep onshore domain a[...]

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