-
2020 Lessons & Future Success Factors: Q&A with Wipro’s Nagendra P Bandaru
Jan 22, 2021, by John WillmottThe following is a discussion between Nagendra (Nag) P Bandaru, President, Wipro Limited – Global Business Lines-iCore, and John Willmott, NelsonHall CEO, covering lessons learned in 2020 and success factors for 2021. Nag is responsible for Infrastructure and Cloud Services, Digital Operations and Platforms, and Risk Services and Enterprise Cybersecurity – three key [...]
-
Infosys Creates Cobalt Cloud Community to Support Hybrid Multi-Cloud Adoption
Nov 17, 2020, by John LahertyAs clients begin to adapt to the new normal post-Covid-19, we see a paradigm shift in the approach to cloud adoption. Previously cloud adoption was driven mainly by cost reduction and improved agility; the trend is now toward market responsiveness, personalized experiences, real-time insights, innovating at scale, expanding into new markets, and launching new products and services. C[...]
-
Cognizant Acquires to Scale Up & Specialize Salesforce Services
May 21, 2020, by Dominique RaviartWe recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialist with experience in providing services to manufacturing firms expanding their business from selling[...]
-
Digital Workplace Services is Enhancing Collaboration Across the Enterprise
Jan 23, 2020, by John LahertyNelsonHall completed an in-depth analysis of advanced digital workplace services (DWS) in 2019. This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. We will also take a look at some of the drivers and trends we expect to see as we move into 2020 and beyond. DWS is enabling the future-ready workpl[...]
-
Deutsche Telekom Continues to Realign the Scope of T-Systems
Aug 15, 2019, by Dominique RaviartDeutsche Telekom (DTAG) recently announced it is moving T-Systems’ communication services activities with enterprise clients (TC division) and Government clients (Classified division) to Telekom Germany. Accordingly, T Systems’ TC and Classified divisions will be folded into Telekom Germany’s B2B Communications division that currently services small businesses and m[...]
-
Digital Workplace Services Driving the Employee Experience
Jun 10, 2019, by John LahertyNelsonHall recently completed an in-depth analysis of advanced digital workplace services (DWS). This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. Changing workforce expectations are driving DWS transformation Organizations are deploying digital workplace services to improve produ[...]
-
Capgemini: “In Shape and On the Move”
Nov 01, 2018, by Rachael StormonthWe have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%. “In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]
-
Highlights of Cognitive IT Infrastructure Management (vlog)
Jun 19, 2018, by John LahertyJohn Laherty, Senior Analyst with NelsonHall’s IT Services practice, talks about his recently completed global research project on ‘Cognitive IT Infrastructure Management’, which covers latest developments in next-generation IT infrastructure and workplace services, including the use of AI, client requirements, and vendor selection criteria.  [...]
-
T-Systems Targeting Modest Growth & Better Profitability by 2021
Jun 19, 2018, by Dominique RaviartBy Dominique Raviart & Rachael Stormonth Deutsche Telekom’s Capital Market Day 2018 included a session in which the new CEO of T-Systems Adel Al-Saleh explained how he intends to turn around the Systems Solutions market unit (T-Systems). Back to onshore vendor profitability standards by 2021 Al-Saleh’s message to investors is clear: the priority is [...]
-
Computacenter Focused on Portfolio Consolidation & Geographic Expansion
May 24, 2018, by John LahertyNelsonHall recently attended Computacenter’s analyst summit in Hamburg, Germany, its first such event since 2014. Key takeaways are that the company is now focusing on portfolio consolidation and workplace services opportunities for Win10 migration, and on geographic expansion, specifically in the U.S. and Germany. Let's look at initiatives driving the evolution of Computacenter&r[...]
-
Is Amazon the Biggest Threat to AWS’ Enterprise Public Cloud Domination?
Apr 20, 2018, by David McIntireOver the last several years, the public IaaS market has grown rapidly, with major public IaaS providers growing at 45% or more annually, as estimated by NelsonHall. However, large enterprises are only moving a small portion of their application landscapes to public cloud, maintaining larger application footprints in private cloud or on-premise environments. This hybrid approach re[...]
-
IoT Platforms: Build or Buy? Implications for Clients & IT Services Vendors
Apr 03, 2018, by Dominique RaviartThere is an abundance of IoT platforms on the market. Many technology firms (e.g. IBM Software, AWS, PTC/Thingworx, Microsoft), major manufacturing firms (GE, Siemens, ABB, Bosch, Schneider Electric) and some large IT services vendors (e.g. Accenture, TCS, and Atos via Worldline) have invested in their own IoT platform products. History is repeating itself, as the build or buy que[...]
-
Infosys HANA and S/4HANA Tools: Automating Migration to Drive Value
Feb 21, 2018, by David McIntireAs a follow-up to our research project focused on SAP HANA and S/4HANA services that was completed last fall, NelsonHall recently had a briefing with Infosys to take an in-depth look at components of their migration toolset and understand how it is automating the activities of existing SAP clients migrating to HANA or S/4HANA. SAP is focused on speed and agility in HANA and S/4HAN[...]
-
Highlights of Next Generation End-User Computing Services, 2018 (vlog)
Jan 24, 2018, by John LahertyJohn Laherty, Senior Analyst with NelsonHall’s IT Services practice, talks about his recently completed global research project on ‘Next Generation End-User Computing Services’, which covers latest developments in build and run workplace services. Here he touches on EUCS market size and growth, key drivers, and major trends – including the shift towards person[...]
-
Getronics Under New Ownership Sets Sights on Revenues of €1bn by 2020
Dec 11, 2017, by John LahertyNelsonHall recently had a briefing with senior management at Getronics to discuss the merger of Connectis under the Getronics portfolio. In this short blog, I look at what the Connectis business brings to the wider Getronics group, the aspirational growth targets that have been set by new CEO Nana Baffour, and some of the key focus areas for Getronics moving forward. Baffour becam[...]
-
Quick Takeaways from IBM European Analyst & Advisory Exchange (vlog)
Nov 23, 2017, by Mike SmartMike Smart reports directly from IBM’s European Analyst & Advisory Exchange 2017 with some quick take-aways regarding IBM’s transition from systems integrator to services integrator and its business resiliency services.[...]
-
3 Key Ways IT Service Vendors Are Enabling Clients’ Cloud Journeys
Jul 29, 2016, by David McIntireThe rise of self-service provisioning and automation of public cloud environments gives companies autonomy in managing their infrastructure and flexibility in meeting fluctuating capacity demands. From the perspective of an IT service provider, however, if clients can provision new cloud environments in a few minutes and then use the same screen to orchestrate and manage that cloud environment[...]
-
Rio 2016: How Atos is Helping the IOC Redeploy its Budget from Run to Digital
Jul 08, 2016, by Dominique RaviartFour years ago, at the time of the London 2012 Olympics and Paralympic Games, NelsonHall reported on the work Atos does for the International Olympic Committee (IOC) though its Major Events unit. See our previous commentary here. This week we visited its center in Barcelona to get an update on the work it is doing for the Rio Games starting next month, The Olympic Games remain a fantastic o[...]
-
M&A Activity (Part 3): Further Scale and Digital Remain Priorities in 2016
Mar 31, 2016, by Dominique RaviartIn December 2015, we published two blogs about M&A activity in the IT services industry in 2015 (here are the links for Part 1 and Part 2). This blog examines M&A activity in IT services in Q1 2016 and sets our expectations for the rest of this year. In short, 2016 started off with a bang, with two very large IT services acquisitions announced in the first [...]
-
Tech Mahindra's Transformation after Satyam: Telecoms Continues to be Main Area of Strength
Jan 04, 2016, by Dominique RaviartIt is three years since Tech Mahindra finalized its merger with Satyam, a challenging journey of 18 months, to diversify its client base from BT (29% of revenues in Q3 FY 2013), the telecom services overall and from Europe (its then largest vertical by far, representing 46% of revenues). At the Tech Mahindra indicated several ambitious targets for CY 2015: Reaching $5bn in annual revenues by[...]
- NelsonHall Blog
We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.
explore - Events & Webinars
Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.
Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.
explore
Subscribe to blogs & alerts:
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Search research content:
Access our analyst expertise:
Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.