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Blog posts under category Infosys

  • Capgemini's CIAP 2.0 Assists Enterprises in Rapid & Cost-Effective Scaling of Automation Initiatives

    Nov 10, 2020, by John Willmott

      Capgemini has just launched version 2 of the Capgemini Intelligent Automation Platform (CIAP) to assist organizations in offering an enterprise-wide and AI-enabled approach to their automation initiatives across IT and business operations. In particular, CIAP offers: Reduced TCO and increased resilience through use of shared third-party components Support for AIOps and DevSec[...]

  • Automation Anywhere Launches AARI to Facilitate Bot Access to Employees

    Oct 09, 2020, by Mike Smart

      NelsonHall recently attended Automation Anywhere's 2020 innovation day, where the company launched its Automation Anywhere Robotic Interface (AARI) digital assistant focused on making bot usage easier and more accessible to employees. Automation Anywhere Robotic Interface AARI “aims to elevate employees' workflows in the same manner as at-home digital assistants s[...]

  • NTT DATA: Focusing on Scaling Up Salesforce Capabilities while Expanding Portfolio

    Mar 03, 2020, by Dominique Raviart

      We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps making horizontal M&As at a fast pace while verticalizing its software products. NTT DATA is mirr[...]

  • AntWorks Targets Breadth & Depth in Client Engagements, Partners & Curation Capabilities

    Jan 21, 2020, by Mike Smart

      Last week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at the end of this period. By geography, AntWorks’ most successful geography remains APAC, close[...]

  • UiPath: Forging Connections Between Business Users & Automation

    Oct 24, 2019, by Mike Smart

      Reboot work was the slogan for UiPath’s recent Forward III partner event, a reference to rethinking the way we work. UiPath’s vision is to elevate employees above repetitive and tedious tasks to a world of creative, fulfilling work. The company’s vision is driven by an automation first mindset, along with the concept of a bot for everyone and human-automation collab[...]

  • Automation Anywhere’s Enterprise A2019, Simpler to Use, Quicker to Scale

    Oct 10, 2019, by Mike Smart

    ‘Anything Else is Legacy’ was the messaging presented at Automation Anywhere’s Enterprise A2019 launch, hosted in New York. The event, the first under new CMO Riadh Dridi, showcased improvements in the new version of the Automation Anywhere platform around: Experience – the most immediate change is in the UI. While prior versions utilized code, workflow, and mixed [...]

  • OneSource Virtual Delivers Turnkey RPA with RPaaS.com

    Nov 06, 2018, by Pete Tiliakos

      Organizations of all sizes continue to pursue digital HR transformation to achieve an optimized HR delivery model – one that enables their leaders to focus their efforts on strategic activities associated with attracting, developing, and retaining top talent for the business rather than spending valuable time on repetitive administrative tasks. To a large extent, this is being [...]

  • Highlights from IBM & The Weather Company at Red Bull Racing (vlog)

    Oct 16, 2018, by Mike Smart

      Mike Smart presents summary highlights from IBM and The Weather Company at Red Bull Racing.[...]

  • Highlights from Workday Rising 2018 (vlog)

    Oct 08, 2018, by Pete Tiliakos

      Pete Tiliakos presents a round-up of the latest developments from Workday and the key discussion points from the Workday Rising annual user conference held in Las Vegas, Nevada.[...]

  • Tech Mahindra’s Blueprint for Next Gen IT Services

    Jun 01, 2018, by Rachael Stormonth

      Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery. [...]

  • Is Amazon the Biggest Threat to AWS’ Enterprise Public Cloud Domination?

    Apr 20, 2018, by David McIntire

      Over the last several years, the public IaaS market has grown rapidly, with major public IaaS providers growing at 45% or more annually, as estimated by NelsonHall. However, large enterprises are only moving a small portion of their application landscapes to public cloud, maintaining larger application footprints in private cloud or on-premise environments. This hybrid approach re[...]

  • The Impact of Digital on IT Services: What Clients Want from their Vendors

    Sep 20, 2017, by David McIntire

      NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall has identified distinct patterns of user intentions, both in terms of how clients plan to change their[...]

  • M&A Activity (Part 3): Further Scale and Digital Remain Priorities in 2016

    Mar 31, 2016, by Dominique Raviart

    In December 2015, we published two blogs about M&A activity in the IT services industry in 2015 (here are the links for Part 1 and Part 2). This blog examines M&A activity in IT services in Q1 2016 and sets our expectations for the rest of this year. In short, 2016 started off with a bang, with two very large IT services acquisitions announced in the first [...]

  • Sopra Steria 18 Months After Merger: Solid Financial Performance - But Still No Leverage of BPS or Offshoring in Continental Europe

    Mar 14, 2016, by Dominique Raviart

    Sopra Steria announced recently its 2015 results (click here for more information on the recent results). The results contained a number of surprises. Our key take-aways from the results are discussed below. Strong Financial Performance in French Operations in Spite of Merger Credit is due to Sopra Steria’s management in managing the rapid turnaround of Steria France in spite of i[...]

  • IBM Aligns its SAP and Oracle Capabilities Around Mobility, Big Data and Cloud Computing

    Nov 12, 2014, by Dominique Raviart

    IBM recently held its annual IBM Alliances event, focusing on SAP and Oracle (other major IBM-wide partners include Microsoft, Infor, Cisco, Juniper Networks and Citrix). IBM Alliances manages major relationships with technology vendors that cross several IBM service lines, e.g. GBS, GTS, Systems & Technology, and Software. Those seven major partnerships are significant and command ~15% of ove[...]

  • Evolution of Outsourced Social Media Services at Sitel

    Jun 12, 2014, by NelsonHall Analyst

    Facebook, twitter, Instagram, Google+, the list goes on . . .  the need for both B2C and B2B enterprises to establish and foster a social presence has evolved from a nice to have to an essential capability . . . yaaawn! We’ve heard this so many times that we are at risk of ignoring it, like irritating boy band lyrics. But unlike the boy band lyrics, there is some truth to the message. [...]

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