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  • TCS Positions Data Testing Capabilities Around Big Data & AI with BITS

    Jan 08, 2020, by Dominique Raviart

      In the world of testing services/quality assurance, data testing has in the past been somewhat overlooked, still largely relying on spreadsheets and manual tasks. While much of the current attention has been on agile/continuous testing, data testing remains an important element of IT projects, and gained further interest a few years ago in the context of big data, with migration o[...]

  • TCS Pace: Integrating Capabilities to Drive Innovation

    Dec 09, 2019, by David McIntire

      In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a business perspective to apply digital, provide a roadmap for adoption of digital, and undertake a digita[...]

  • TCS Research & Innovation: Balancing Horizons to Drive Client Value

    May 29, 2019, by David McIntire

      At the recent TCS Innovation Day held in New York, NelsonHall had an opportunity to talk to TCS about how it approaches its research and innovation function, balancing longer-term open-ended research and more immediately applicable innovations to evolve how it delivers services. (For more on the event itself, see the blog by Andy Efstathiou here). TCS has developed an overall appr[...]

  • TCS Focuses on Human Challenge to Drive Enterprise Digital Transformation

    May 16, 2019, by Andy Efstathiou

    NelsonHall recently attended the TCS Innovation Forum 2019 in New York. The forum demonstrated clear progress in TCS’ thinking and approach to Business 4.0 since last year’s conference – TCS has identified human engagement and buy-in with the principles of Business 4.0 as critical to successful implementation and value realization in business transformation. And human buy-in [...]

  • Integration & Autonomy: Common Traits of Successful Creative Acquisitions in IT Services

    Apr 23, 2019, by David McIntire

      In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design. One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms and the regimented, industrialized nature of a global IT services firm. Successful acquisitions strik[...]

  • TCS Business 4.0: Emphasizing Location-Independent Agile & Machine-First Delivery Model

    Nov 29, 2018, by Rachael Stormonth

    A year ago, following a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud, we wrote about how TCS’ new service line structure has been designed to support the company’s emphasis and positioning around Business 4.0 (see the blog here) Underpinning its positioning around Business 4.0, over the past year TCS has been e[...]

  • Quality Engineering Becoming A Reality: TCS Launches Smart QE Platform

    Oct 26, 2018, by Dominique Raviart

      In our last testing blog on TCS in July 2018, we discussed the work TCS has conducted around UX testing and the introduction of its CX Assurance Platform (CXAP). In this blog, I look at the IP that TCS launched in mid-2018 addressing another feature of the digital world: DevOps and AI. TCS’ Smart QE Platform is built on existing TCS IP, including: NETRA – automat[...]

  • TCS Takes Agile Value Stream Approach to Bank Enterprise Transformation

    Sep 18, 2018, by Andy Efstathiou

      I recently attended the TCS Business 4.0 conference in Boston to understand TCS’ latest developments in the BFSI sector. Here are the key takeaways. BFSI represented 32.5% of TCS’ Q2 2018 revenues and generated $7.7bn in revenue over the latest twelve months. TCS reports 20% of BFSI revenues are derived from its digital offerings, with BFSI clients adopting digital tec[...]

  • TCS: Advances in KYC Processing Require a Comprehensive Approach to Data Management

    Aug 23, 2018, by Andy Efstathiou

      Since the financial crisis, regulators have been tightening the KYC processes banks are required to undertake. Enhanced KYC requirements have been applied across many regulations, including MiFID, PSD2, and ultimate beneficial ownership requirements (U.S. CDD Rule). And, as compliance requirements have increased, banks have spent increasing amounts of time and resources on addressing[...]

  • TCS’ CX Assurance Platform: a Bold Ambition for Digital Testing

    Jul 19, 2018, by Dominique Raviart

      In the past five years, NelsonHall has observed software testing services vendors adapting their portfolio around digital testing, focusing initially on agile and DevOps, and with a sense of urgency given the accelerating adoption of agile development methodologies. The transformation towards DevOps/continuous testing is ongoing, with most vendors now having their DevOps testing buil[...]

  • 2018 M&A Outlook for IT Services: More of the Same or Bold Moves Ahead?

    Jan 10, 2018, by Dominique Raviart

      Here I look back at how M&A activity has impacted the IT services industry over the past year and make a few broad predictions for the type of activity to be expected in the next twelve months. 2016 had been marked by some large M&A announcements, with: Hardware companies moving out of services:  HPE announcing the sale of Enterprise Services to CSC (completed i[...]

  • TCS’ New Service Line Structure, Business 4.0 Emphasis: Both Very Positive; Collaboration Challenge in Harnessing ignio to Optimum Benefit

    Nov 02, 2017, by Rachael Stormonth

    NelsonHall recently attended a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud. A few months ago, soon after Rajesh Gopinathan took over as CEO, TCS undertook its first major service line revamp for many years (we provided details of this in our Quarterly Update on TCS – see here). As such we were keen to learn more about [...]

  • Adventures in Blockchain: TCS Focuses on the Building Blocks of a Successful Blockchain Ecosystem

    Jul 11, 2017, by Andy Efstathiou

    Many Blockchain services vendors have observed that up to 75% of proofs of concept for Blockchain fail to meet their goals. Analysis of drivers for such widespread failure indicates that the initial use case was flawed because it was constructed to justify experimentation rather than solve business challenges. However, TCS has focused its Blockchain efforts on developing uses cases that can dr[...]

  • How Intelligent Technologies Are Being Applied in HR

    Jun 15, 2017, by NelsonHall Analyst

      Initiatives around incorporating intelligent technologies to automate and create efficiencies across different HR processes is a top priority for many vendors. To date, RPA has made the most headway, e.g. in payroll for forms management, in benefits for pension calculations, in recruiting for scheduling a candidate’s interview or resume scanning, and in learning for proces[...]

  • M&A in Largest IT Services Vendors: Mega Deals Dominated in 2016; 2017 Will See Investments Focus on Digital & Security Tuck-Ins

    Jan 17, 2017, by Dominique Raviart

    M&A activity in IT services is set to take a new direction in 2017. Here, I reflect on M&A activity by the largest IT services vendors in 2016, with its emphasis on mega deals, and look ahead to 2017, which is set to be the year of digital & security tuck-in acquisitions. Large M&As in 2016: IT Conglomerates and Defense Firms Divest IT Services Arms Large-scale M&am[...]

  • Testing Platforms – The Emerging Opportunity to Commercialize Vendor Testing IP

    Oct 13, 2016, by Dominique Raviart

      In recent years, the software development life cycle has become increasingly automated as IT service vendors seek to drive greater efficiencies in software development and maintenance, and increase their ability to scale. This is true for testing as well as for wider software development support. Initially, as elsewhere, the increasing automation of testing was based on the develo[...]

  • TCS Moves KYC Compliance Beyond Remediation to Customer Insight

    Oct 07, 2016, by Andy Efstathiou

      Over the last five years, banks have been focusing their operational investments and executive mindshare on compliance, and in this time the cost of compliance activities has increased ten-fold. Also, in the last three years, the focus for compliance has been on customer profile activities that utilize reference data – e.g. Know Your Customer (KYC), Anti-Money Laundering (AML),[...]

  • Smart City IoT Outsourcing Market to Top $2bn by 2020

    Jun 30, 2016, by Mike Smart

      Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020. IoT is being applied in commercial buildings and homes, and in urban infrastructures s[...]

  • CSC/ HPE ES Merger: A Logical Next Step for Both Companies to Accelerate Their Transformation? The Jury's Out

    May 25, 2016, by Rachael Stormonth

    Yesterday evening provided what was possibly the biggest surprise in the IT services industry for some time: the news that Hewlett Packard Enterprise (HPE) is spinning off its Enterprise Services business via a Reverse Morris Trust (RMT) to HPE shareholders, for the business to be able to merge with CSC in a tax-efficient manner. Firstly, here are a few of the details of the transaction, which [...]

  • TCS Leapfrogging RPA & as-a-Service with Neural Automation & Services-as-Software

    May 25, 2016, by John Willmott

    Much of the current buzz in the industry continues to be centered on RPA, a term currently largely synonymous with automation, and this technology clearly has lots of life left in it, for a few years at least. Outside service providers, where its adoption is rapidly becoming mature, RPA is still at the early growth stage in the wider market: while a number of financial services firms have already [...]

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