-
Apr 03, 2024, by Dominique Raviart
NelsonHall recently talked with Eviden, Atos’ consulting and application services business, about its QE practice, Digital Assurance.
Digital Assurance has 5k quality engineers, 65% offshore, reflecting a high leverage in North America (due to its Syntel heritage) counterbalanced by Atos’ large European public sector client base. The practice has aligned its service po[...]
-
Dec 15, 2023, by Dominique Raviart
The CEO of Atos’ Tech Foundations business recently updated industry analysts on its transformation program.
We have commented about the turbulent period Atos Group is going through in splitting into two businesses (Tech Foundations and Eviden). The planned sale of Tech Foundations to Czech billionaire Daniel Kretinsky’s EP Equity Investment (EPEI) vehicle is going ahe[...]
-
Jun 23, 2023, by Dominique Raviart
Atos recently held its Capital Market Day for Tech Foundations. It is a year since the company announced its intention to spin off its high-growth units into a new company, Eviden, and keep its historic IT infrastructure services (and U.K. BPO capabilities) in an entity called Tech Foundations. Alongside the spin-off, Atos initiated a massive €1.1bn restructuring plan for Tech F[...]
-
Jun 15, 2022, by Dominique Raviart
On June 14, 2022, Atos announced the unexpected separation of its IT infrastructure services unit, Tech Foundation, from its BDS and Digital units. With this move, Atos has aggregated its high-growth and high-profitability units into a new company, Evidian. Its infrastructure services capabilities will stay in legacy Atos, with the objective of stopping the revenue decline and improv[...]
-
Jan 10, 2022, by Dominique Raviart
Dominique Raviart gives his reaction to today's announcement by Atos, who issued its second profit warning in seven months.[...]
-
Dec 21, 2021, by Dominique Raviart
Since its creation, the software testing services industry has focused on regression testing, i.e., ensuring that previously developed software still runs after a new build. Regression testing is the core of all QA activities and has been widely adopted as part of multi-year managed services contracts. The financial services industry, with its extensive application estates updated by[...]
-
Mar 02, 2021, by Dominique Raviart
In November 2020, Atos unveiled its strategy for OneCloud, which focuses on key partnerships with the hyperscalers, and also includes three ISVs: SAP, ServiceNow, and Salesforce. We recently talked to Atos' Salesforce practice to discuss its growth plans and recent acquisitions.
Atos has been a long-standing SAP partner and recently reignited its Salesforce practice, making tw[...]
-
Oct 07, 2020, by Nikki Edwards
Quarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile, gig work has increased on average 10-15%, over the same period. These figures are not surprising a[...]
-
Oct 29, 2019, by Nikki Edwards
The pace of change in RPO and contingent worker outsourcing has been unprecedented in recent years due to technological advancements and the range of services expected by buyside organizations. Cielo recently organized a customer and analyst day to explore what talent acquisition (TA) might look like in the next five years.
Speaking with several of Cielo’s clients, they comm[...]
-
Jul 03, 2019, by Gary Bragar
I recently attended Korn Ferry’s RPO Client Advisory Forum, which was all about talent management. The theme was ‘unplugged’ and featured frank discussions about the RPO industry, including the challenges faced by the clients and service providers who attended from every region.
Beyond RPO, Korn Ferry offers many complementary talent management services, includin[...]
-
Jun 20, 2019, by Gary Bragar
Last week I attended PeopleScout’s annual client NEXT Talent Summit 2019. In the keynote address, President Taryn Owen noted that this event marked one year since its acquisition of TMP to strengthen its global RPO and talent advisory capabilities. TMP, which operated in the U.K. under the brand name TMP Worldwide, provides employer branding, recruitment marketing, and RPO serv[...]
-
May 08, 2019, by Rachael Stormonth
Atos’ global analyst event in Boston in April came just a few weeks after its launch of a new 3-year plan ‘Advance 2021’ (Atos Digital Value Advancing Customer Excellence) about which we have written here.
Key to Atos’ mid-term and longer-term growth is the effectiveness of its drive to align its operating model to be more industry and client focused. As such, we wer[...]
-
Mar 01, 2019, by Rachael Stormonth
It is a decade since Thierry Breton assumed the mantle of CEO and Chairman at Atos, his arrival marking the end of a troubled period for the company. In that time, the company has improved its profitability (when he arrived, its operating margin was just 4.8% and all service lines were experiencing a deterioration in profitability, so his ambition of a double-digit margin seemed ambitious). Al[...]
-
Feb 26, 2019, by Sven Lohse
NelsonHall recently attended HIMSS19 in Orlando, Florida, the largest healthcare IT conference in the world, with over 45K delegates attending and 1.3K vendors in the exhibition. Here are three highlights from the many conversations we had about the state of the healthcare industry.
Obstacles to improving CX
The conversation about “consumer experience” in healthcare organizat[...]
-
Dec 05, 2018, by Rachael Stormonth
L to R: NelsonHall's David McIntire, Rachael Stormonth, Andy Efstathiou, and Dave Mayer
NelsonHall recently attended an Atos North America event in Dallas which focused on the newly formed Atos-Syntel organization in North America. Earlier this year we noted that Atos in the U.S. was still a work in progress (see here). The event was held just days after its acquisition of Sy[...]
-
Nov 30, 2018, by John Willmott
In 2016, Atos was awarded a 13-year life & pensions BPO contract by Aegon, taking over from the incumbent Serco and involving the transfer of ~300 people in a center in Lytham St Annes.
The services provided by Atos within this contract include managing end-to-end operations, from initial underwriting through to claims processing, for Aegon's individual protection offering[...]
-
Oct 16, 2018, by Nikki Edwards
Earlier this month, Allegis Global Solutions (AGS) launched the QUANTUM Platform™ to the U.S. market. QUANTUM is a workforce acquisition (WA) framework comprising a total talent strategy, a sourcing methodology, and a technology platform all in one. 18 months in the making, the idea was initiated about a decade ago, as discussions began around the roadblocks associated wi[...]
-
Oct 04, 2018, by Gary Bragar
Last week, I attended Cielo’s annual analyst event, held at its service center in Buenos Aires, Argentina. Here I round up the latest high-level developments at the RPO vendor, then take a closer look at its Latin American business.
Latest developments & 2020 roadmap
Cielo performs ~157k hires for ~154 clients in ~92 countries in 36 languages. Clients are served by ~2[...]
-
Jul 23, 2018, by Rachael Stormonth
This week started with the announcement by Atos of its intended acquisition of Syntel for $41 a share, a total consideration of around $3.57bn including Syntel’s net debt of $201m, in an all-cash deal.
Syntel being acquired is not a total surprise: the company has faced some challenges recently, and in the previous four weeks its share price had been going up strongly (from $31.61 a s[...]
-
Jul 13, 2018, by Mike Smart
NelsonHall recently attended Atos’ Technology Day in Paris, where we heard updates on its digital technology initiatives, including key partnerships with Siemens and Google, and new AI product developments.
Extending partnership with Siemens
Atos gave an update on its ongoing investment with Siemens, a seven-year-old partnership that was recently extended to 2020 wit[...]