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John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Jul 09, 2024 | Market Forecast by John Willmott
NelsonHall’s “BPS Market Forecast: 2024-2028” consists of 284 pages.
This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]
