featured posts:
-
NIIT Tech’s PACE Framework: Enabling Personalization to Differentiate Travel & Hospitality Companies
Oct 19, 2017, by NelsonHall AnalystAs part of NelsonHall’s series of reports focusing on the business priorities and digital initiatives of IT services buyers, we found that buyers in the transportation industry have a significant focus on improving the customer experience. Eighty-five percent of transportation companies are pursuing an operational objective of increasing average revenue per customer to a high e[...]
-
Mouchel Bounces Back in FY 2013
Dec 12, 2013, by NelsonHall AnalystMouchel has announced results for FY 2013, for the period ending 30 September 2013: Revenue was £555.3m EBIT was £28.1m, a margin of 5.1%. Comparisons with the prior year were not provided as the company in its present from came into being in August 2012. For the new company, for the five weeks to the end of 2012 FY, revenue was[...]
-
Maximus, Doing Well and Eyeing Growth in U.K.
Nov 17, 2013, by NelsonHall AnalystMaximus has announced results for FY 2013, the year ending September 30, 2013. Revenue was $1,331m, up 26.8% as stated. Operating income was $188.2m, a margin of 14.1%, up 200 bps. FY 2013 revenue (and growth) by segment was: Health Services $862.9m (+28.6%) Human Services $468.4m (+23.6%). FY 2013 operating income and margin by segment was: Health Se[...]
-
Capita Joins Cloud Rush - Update
Oct 15, 2013, by NelsonHall AnalystCapita IT Services recently briefed NelsonHall about its newly unveiled horizontal cloud services. Capita Private Cloud is built on VCE Vblock Systems’ converged infrastructure with data storage provided in Capita’s two data centers in the U.K. Services include the usual utility computing, multi-tenanted, with virtual servers dedicated to clients. Capita will migrate its existing opera[...]
Subscribe here to receive
free blog alerts for this blog:
-
Dell Services: Complementing FTEs with Proprietary AFTE Technology
Nov 04, 2016, by NelsonHall AnalystThis is the fourth in a series of blogs on vendors’ RPA initiatives in the insurance sector. We now turn our attention to Dell Services, which has adopted an automation focus across its life and healthcare insurance BPS processes. Focusing on healthcare payer & provider and life insurance process automation In 2016, life insurance accounts for around 30% of Dell Services’[...]
-
Angled At Analytics: The New EXL Makes Three Acquisitions In Seven Months And Insures a Health-y Start to 2015
Feb 27, 2015, by NelsonHall AnalystWhat a difference a year makes for EXL. It entered 2014 under the cloud of the loss of two contracts, including the unfortunate termination Travelers (which had accounted for nearly 10% of total revenues in 2013) because of inappropriate behavior by an employee. So it started the year facing significant revenue headwinds. A year later, EXL delivered full year 2014 revenues that beat revise[...]
-
Complimentary Demand: The Blossoming Role of LPO in Risk Management
Apr 25, 2014, by NelsonHall AnalystLast week, MphasiS announced the launch of its next generation Governance, Risk and Compliance (GRS) service, in partnership with legal process outsourcing (LPO) provider Mindcrest, to its North American BFSI client base. Services within the scope of the offering include: Contract remediation Document review Consent order fulfillment Corporate compliance research. MphasiS will [...]
-
Complimentary Demand: The Blossoming Role of LPO in Risk Management
Apr 25, 2014, by NelsonHall AnalystLast week, MphasiS announced the launch of its next generation Governance, Risk and Compliance (GRS) service, in partnership with legal process outsourcing (LPO) provider Mindcrest, to its North American BFSI client base. Services within the scope of the offering include: Contract remediation Document review Consent order fulfillment Corporate compliance research. MphasiS will [...]
-
Serco Partners With Bromley Healthcare to Improve and Grow Healthcare Business
Jan 20, 2014, by NelsonHall AnalystSerco has announced a partnership agreement with Bromley Healthcare, an employee-owned social enterprise, to work together in the community healthcare market. Initially the partners will work together to improve quality of community healthcare in Suffolk, with Bromley Healthcare acting in an advisory capacity and supporting clinical leaders. In the long term, they intend to join forces to bid f[...]
-
Lockheed Martin Looks to New Markets for Growth
Sep 11, 2013, by NelsonHall AnalystEarlier this week, Lockheed Martin Information Systems & Global Services (IS&GS) acquired Amor Group. Headquartered in Glasgow, Scotland, Amor has ~540 staff and offers products and services, largely, to education, energy and transport sectors in the U.K. and internationally in North America and the Middle East. Its IP includes products for oil and gas assets protection, and management of [...]
-
Northgate Information Solutions Announces 2013 Revenues Down 6% to £802m
Sep 02, 2013, by NelsonHall AnalystNGA's performance is in keeping with the HRO market which has been buoyant in recent months. The division's revenue will have been boosted by the Convergys acquisition as well as wining new contracts (e.g. Aer Lingus) and successful renewals (e.g. Fifth Third Bank). The restructuring of NPS division last year, to focus more on services, combined with a number of contracts starting in 20[...]
-
Capita Breaks into the Utility Sector
Aug 14, 2013, by NelsonHall AnalystCapita's selection as a preferred supplier for a £175m, 12-year deal by the Department of Energy and Climate Change (DECC) to provide Smart Meter Infrastructure Management came as a surprise. "Smart metering will be the biggest step change in the retail energy sector since the industry was privatized, more than 25 years ago” Capita’s chief executive, commented Pau[...]