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Search within: Customer Experience Services:

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Contracts Database

for Customer Experience Services

Track the pattern of service adoption by monitoring Customer Experience Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = t -- IGNORED

Confidence Index:

for Customer Experience Services

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

Join NelsonHall Customer Experience Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Customer Experience Services market.

For a sample report and details of how to join NelsonHall's Customer Experience Services Confidence Index, please contact us

Experian Awarded 5-Year Contract for Power Curve Platform by Santander


by NelsonHall Analyst

published on Mar 20, 2014

Experian has been awarded a five-year contract for its origination and customer management products by Santander U.K.

Experian's Power Curve platform will perform customer acquisition & portfolio monitoring including customer profile management and the following scoring metrics: risk; affordability; profitability; propensity to pay; and lifetime value.

IndustryRetail Banks
CountryUnited Kingdom
ServiceSoftware Products
Contract Value (local currency in millions)3
Initial currency type (specify local currency used)US$
Contract Value (in $m at that date)31
Contract length (months)60
Contract StructurePreferred Partner
Contract start date2014-04-01
Contract end date2019-03-01
Contract renewal date2018-03-01

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