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Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.
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programid = 158
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Dec 02, 2024 | Customer Perspectives by Ivan Kotzev
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the CX services in high tech and automotive market as well as the requirements and experiences of their peers.
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view this reportOct 25, 2024 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the CX Services in High Tech and Automotive market consists of 96 pages and focuses on strategies for 2024 and beyond. [...]
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