DEBUG: PAGE=domain, TITLE=CX Services Transformation,ID=1431,TEMPLATE=subprogram
toggle expanded view
programcode = CXSCXD
programid = 155
database = f
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: CX Services Transformation:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

Learning Platforms: Driving Rapid Upskilling

Market Analysis

by Nikki Edwards

published on Oct 01, 2024

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

NelsonHall’s learning platforms market analysis consists of 157 pages, focusing on strategies for 2025 and beyond

Who is this Report for:

NelsonHall’s learning platforms report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the learning platforms market 
  • Vendor marketing, sales, and business managers developing strategies to target learning platforms
  • Financial analysts and investors specializing in the learning platforms sector.

Scope of this Report:

The report analyzes the worldwide market for learning platforms and addresses the following questions:

  • What is the market size and projected growth for the learning platforms market by geography?
  • What is the profile of activity in the global learning platforms market by industry sector?
  • What are the top drivers for the adoption of learning platforms?
  • What are the benefits currently achieved by users of learning platforms?
  • Who are the leading learning platform vendors globally and by geography?
  • What combination of technology and supporting services is typically provided within learning platform contracts, and what new tech is being added?
  • What is the current pattern of delivery location used for learning platforms, and how is this changing?
  • What are the challenges and success factors within learning platforms?

Key Findings & Highlights:

Employee retention and development are critical issues for most organizations seeking to grow in a world of work dominated by talent and skills shortages. Key to these is the organization’s ability to drive upskilling, which is arguably the most important factor in employee engagement and productivity. This has not always been easy in the past but modern cloud-based LMS and LXP technology, incorporating AI and collaborative features, is driving up the adoption of targeted forms of learning.

Learning platform vendors will be navigating a plethora of changing organizational needs. They will balance organizations’ immediate (short-term) learning and skilling priorities within their budget capabilities while maximizing engagement with optimized content. They will support organizations’ longer-term skilling ambitions at a suitable and affordable pace, ensuring their offerings broadly cover the range of skilling areas required across sectors, job role types, and levels, and are accessible through organizations’ preferred platforms.

The most pressing needs are access to up-to-date and relevant learning content to meet current organizational and industry-specific needs, reskilling and upskilling entire workforces quickly and at scale, using suitable modalities for bite-sized, succinct learning while ensuring learning is collaborative and engaging while getting learner/learning insights through data analytics.

Essential needs are met through adapted learning platforms, relevant content aligned to skills, the addition of engaging and collaborative features, and automation and AI/GenAI to ensure improved speed and scalability of learning delivery.

The future for learning platform vendors looks buoyant and innovative if they remain agile and willing to invest in sought-after features, functionality, and tech developments (notably GenAI) to enable organizations skill their workforces at the right pace to be future fit. However, vendors must also be attentive to ongoing PESTLE factors that may interrupt the momentum.

Login to get full access:

Learning Platforms 2024

published 2024-09-11 | Project by Nikki Edwards

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning platforms. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, those with specific capability in skilling/reskilling/upskilling, GenAI-optimized learning, and those with the best geographic footprint and market scalability. Vendors evaluated for this NEAT are: Bridge, Cornerstone, Degreed, Edflex, InfoPro Learning, Infosys, Invince, Komensky, Learning Pool, LearnUpon, NIIT, NovoEd, Seertech, Tenneo, Tesseract Learning, and Totara. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
view NEAT report all NEAT reports about NEAT
close