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NIIT Technologies -Business Process Transformation through RPA and AI

Vendor Analysis

by John Willmott

published on Mar 22, 2018

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Report Overview:

NIIT Technologies focuses on the travel & transportation, insurance, banking & financial services, and media sectors and aims to bring domain-specific process knowledge to its RPA engagements and to assist organizations, where applicable, in taking a transformational approach to their processes.

The company's proprietary frameworks used in conjunction with business process transformation through the application of RPA are:

  • TESS, RPA delivery framework covering the steps of Transform (assess, baseline, and suggest "to-be" processes), Enable, Standardize, and Scale
  • ProcessGym, RPA process identification framework.

Who is this Report for:

NelsonHall’s Business Process Transformation through RPA & AI profile of NIIT Technologies is a comprehensive assessment of NIIT Technologies’ automation-centric service offerings and capabilities in support of business process transformation designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers to deliver process transformation and automation using RPA and/or AI technologies and identifying vendor suitability for RFPs seeking automation-led process transformation or business process services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NIIT Technologies’ offerings, capabilities, and market presence in support of business process transformation through the application of RPA and AI technology including:

  • Analysis of the company’s offerings and key service components for achieving business process transformation through the application of RPA and AI technology
  • Analysis of the company’s delivery organization for delivering business process transformation through the application of RPA and AI technology
  • Analysis of the profile of the company’s RPA and AI-based services customer base, including the company’s targeting strategy and examples of current contracts
  • Revenue estimates for the company’s RPA and AI-centric services
  • Identification of the company’s strategy, emphasis and new developments in support of business process transformation through the application of RPA and AI technology
  • Analysis of the company’s strengths, weaknesses and outlook in achieving business process transformation through the application of RPA and AI technology.

Key Findings & Highlights:

NIIT Technologies focuses on the travel & transportation, insurance, banking & financial services, and media sectors and aims to bring domain-specific process knowledge to its RPA engagements and to assist organizations, where applicable, in taking a transformational approach to their processes.

The company's proprietary frameworks used in conjunction with business process transformation through the application of RPA are:

  • TESS, RPA delivery framework covering the steps of Transform (assess, baseline, and suggest "to-be" processes), Enable, Standardize, and Scale
  • ProcessGym, RPA process identification framework.

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