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Process Discovery & Mining Technology Evaluation

Market Analysis

by Bailey Kong

published on Jul 28, 2020

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Report Overview:

NelsonHall's market analysis of  Process Discovery & Mining Technology Evaluation consists of 55 pages.

Who is this Report for:

NelsonHall’s “Process Discovery & Mining Technology Evaluation” report is a comprehensive market assessment report designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
  • Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
  • Vendor marketing, sales, and business managers looking to benchmark their solution against their peers
  • Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

This market analysis complements NelsonHall’s Intelligent Automation Platform evaluation.

Scope of this Report:

The report is based on interviews with process discovery & mining solution providers and clients. It analyzes the worldwide market and addresses the following questions:

  • What is the market size and projected growth for the global process discovery & mining market by geography?
  • What is the profile of activity in the global process discovery & mining market by industry sector?
  • What are the top drivers for adoption of process discovery & mining solutions?
  • What are the benefits currently achieved by users of process discovery & mining solutions?
  • What factors are inhibiting user adoption of process discovery & mining solutions?
  • Who are the leading process discovery & mining vendors globally and by geography?
  • What are the current capabilities being delivered by process discovery & mining vendors, and how is this changing?
  • What are the challenges and success factors for vendors of process discovery & mining solutions?

Key Findings & Highlights:

Process discovery vendors are integrating process mining technologies to help clients quantify the impact on work to give recommendations that will lead to more significant overall business impact. Similarly, process mining vendors are integrating process discovery technologies to provide actionable insights and to quantify the potential business impact of the insights reliably.

The current process discovery & mining market is driven by improving the operational efficiencies of select key processes through business and desktop data but as organizations mature, their use cases will grow to include support processes and integrate additional data modalities like IoT to drive improvement.

Benefits sought from engaging a vendor for process discovery & mining focus on the transparency of work and improving business outcomes. Additional drivers for process discovery & mining solutions are getting fast insights that are outcome-driven for client-specific needs.

Revenue from process discovery & mining solutions will reach ~5.4bn by 2024. The need for visibility of work that directly impacts customers have allowed BFSI to become the largest sector, followed by manufacturing.

Key success factors for process discovery & mining vendors focus on ease-of-use and holistic facilitation of client journey. Vendors need to be able to facilitate buy-in and unify the view across an organization, while adapting to clients and their use cases requires investment in bridging the knowledge gap.

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Process Discovery & Mining 2020

published 2020-06-02 | Project by Bailey Kong

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering process discovery & mining technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in process discovery, process mining, automation, and workforce optimization. Vendors evaluated for this NEAT are ABBYY, BusinessOptix, Celonis, EdgeVerve, Kryon, Lana Labs, myInvenio, NICE Systems, Process Diamond, QPR Software, Signavio, Skan, Software AG, UiPath, and UpFlux. To find out more, contact Guy Saunders at [email protected]
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