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IBM Process Mining - Process Discovery & Mining Technology Evaluation 2021

Vendor Analysis

by Bailey Kong

published on Sep 27, 2021

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Report Overview:

This NelsonHall assessment analyzes IBM's offerings and capabilities in Process Discovery & Mining Technology Evaluation (IBM Process Mining).

Who is this Report for:

NelsonHall’s Process Discovery & Mining Technology Evaluation, provides an assessment of myInvenio’s process discovery & mining platform designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
  • Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
  • Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
  • Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

Scope of this Report:

The report provides a comprehensive and objective analysis of myInvenio’s process discovery and mining capabilities, covering <<product>>’s functionality for:

  • Data extraction, transformation, and loading
  • Process analysis
  • Process improvement
  • Process monitoring
  • Corrective action enablement
  • Administration.

This report also assesses myInvenio’s product development strategy and strengths and challenges.

Key Findings & Highlights:

IBM agreed to acquire myInvenio in May 2021, which has now been finalized. Since the announcement, the platform has been renamed IBM Process Mining that is offered as a standalone solution or bundled as part of Cloud Pak for Business Automation and IBM RPA.

myInvenio supports both business data (process mining) and user interaction data (task mining). The company announced the launch of myInvenio Task Mining in December 2019, with general availability in January 2020. IBM Process Mining supports IT system data (e.g., Oracle, Salesforce, SAP) through pre-built connectors, a REST API, and files. To collect user interaction data, IBM Process Mining uses a desktop recorder that the company has developed in-house and released in early 2021.

IBM Process Mining can automatically link desktop data (task mining) to process activities in the business data (process mining) for end-to-end analysis if a discovered desktop field is the case ID. Alternatively, the two data types can be linked by manually tagging tasks to process activities.

IBM Process Mining includes a feature to help users identify root causes of process violations by finding the conditions (i.e., specific combinations of relevant data) that most likely brought the process into that particular violation.

Its predictive analytics enables users to act on open cases. And the Machine Learning Platform (MLP) powers additional dashboards and widgets.

myInvenio uses a subscription-based pricing model for both its cloud and on-premise solutions that is either per-process or per-event volume.

IBM Process Mining can leverage the network of 5000 IBM Partners and the Management Consulting enablement provided by IBM Global Business Services.

myInvenio’s clients comprise mostly of large enterprises. Europe (particularly Italy) continues to be its strongest geography.

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