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Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
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Feb 01, 2018 | Vendor Analysis by John Willmott
HCL has undertaken ~200 use cases applying RPA and AI technologies in support of business process transformation spanning finance & accounting, contact, product support and cross-industry customer onboarding, and claims processing, using products including Automation Anywhere, Blue Prism, UiPath, WorkFusion, and HCL’s proprietary AI/ML to [...]
view this reportdownload abstractFeb 01, 2018 | Vendor Analysis by John Willmott
HGS brands its RPA and AI based offerings within the HGS Automated Enterprise, which covers both front-office and industry-specific & back-office automation.
HGS has its own proprietary automation platform, DigiCX, for front-office automation. DigiCX incorporates third-party platforms extensively, with, for example, RPA solutions used for ag [...]
view this reportdownload abstractDec 05, 2017 | Vendor Analysis by John Willmott
Capgemini has been active in RPA for ~4-years, initially applying UiPath RPA in support of its finance and accounting BPS client base and deploying NICE on a major scale in the U.K. public sector. In parallel, IGATE, acquired by Capgemini, had been active in applying RPA, typically based on Blue Prism, principally in the banking and insurance sect [...]
view this reportdownload abstractDec 05, 2017 | Vendor Analysis by John Willmott
This NelsonHall vendor assessment analyzes Swiss Post Solutions' offerings and capabilities in Business Process Transformation through RPA and AI. [...]
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