HRO Insight blog
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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Mar 17, 2020
NelsonHall's market analysis of the U.S. SMB Payroll industry and trends consists of 53pages.
NelsonHall’s U.S. SMB Payroll report is a comprehensive market assessment report designed for:
The report analyzes the U.S. market for SMB Payroll Services and addresses the following questions:
NelsonHall’s U.S. SMB Payroll Services Report focuses on how payroll services and technology providers are meeting the increasing demand for technology-based HR and payroll solutions for the emerging small/midsized buyer with <250 employees.
The current SMB payroll services market remains focused on the tactical elements of payroll execution, as compliance is front of mind for most buyers, with demand increasing for modern technology and digital enablers to support maturing the organization to support the ‘future of work’ and compete for talent in line with upmarket peers.
Like their upmarket peers, small businesses are typically seeking out advanced, modern cloud platforms and services that can deliver the digital HR capabilities necessary to compete for top talent, address the future of work, and enable a compliant, futureproof operating model to support growth.
Small market buyers are keen to engage vendors with capability to offer a range of integrated HCM solutions that extend beyond managed payroll services in support of ‘hire to retire’ activities. Thus competition in the payroll services space is no longer limited to payroll service providers alone, with technology providers pushing into the space more frequently, and payroll providers expanding their offerings beyond managed payroll.