DEBUG: PAGE=domain, TITLE=IT Services,ID=1424,TEMPLATE=program
toggle expanded view
programcode = ITS
programid = 115
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: IT Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

Subscribe to RSS feed

login here to get access:

latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

browse all vendor assessments

Vendor coverage

Covered vendor profiles within the IT Services program

featured research
in IT Services:

browse reports

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Client Perspective

Latest IT Services Market Forecast

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
IT Services:

  • Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS

    Jul 09, 2025, by Rachael Stormonth

    Now that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]

  • Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI

    Jul 08, 2025, by Mike Smart

      In this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]

  • Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

    Apr 11, 2025, by John Laherty

    NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]

  • Infosys Shares Best Practices in Applying GenAI to QE

    Apr 02, 2025, by Gaurav Parab

      The QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]

  • Compucom Focusing on Transformative Cost-Led Optimization

    Mar 11, 2025, by John Laherty

      NelsonHall recently attended Compucom's Analyst and Advisor Event 2025 in Philadelphia. Kevin Shank, CEO, kicked off the event with an update on Compucom's key activities to date and investments in its people, end-to-end lifecycle services, and AI-driven innovation, including i[...]

view all blog posts

latest blog posts on
IT Services:

  • Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS

    Jul 09, 2025, by Rachael Stormonth

    Now that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]

  • Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI

    Jul 08, 2025, by Mike Smart

      In this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]

  • Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

    Apr 11, 2025, by John Laherty

    NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]

  • Infosys Shares Best Practices in Applying GenAI to QE

    Apr 02, 2025, by Gaurav Parab

      The QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]

  • Compucom Focusing on Transformative Cost-Led Optimization

    Mar 11, 2025, by John Laherty

      NelsonHall recently attended Compucom's Analyst and Advisor Event 2025 in Philadelphia. Kevin Shank, CEO, kicked off the event with an update on Compucom's key activities to date and investments in its people, end-to-end lifecycle services, and AI-driven innovation, including i[...]

view all blog posts

Subscribe here to receive
free blog alerts for this blog:





Fancy RSS ?

Want to receive notifications in your own RSS reader?
Just use the link below:

/sourcing-expertise/it-services/?avpage-views=blogRSS

IT Services twitter coverage:

Follow NelsonHall analysts to monitor ongoing developments in IT Services

Program linkedin groupID= 7459472

Contents in this section are downloaded directly from LinkedIN, and are available only to people who are signed in on LinkedIN.

close