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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured research
in IT Services:

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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

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Latest IT Services Client Perspective

  • Attack Surface Management

    Apr 30, 2025 | Customer Perspectives by Mike Smart

    This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the Attack Surface Management market as well as the requirements and experiences of their peers. [...]
    view this report

Latest IT Services Market Forecast

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
IT Services:

  • Wipro Driving an AI-Powered Consulting-Led Approach

    Oct 17, 2025, by John Laherty

      NelsonHall recently attended Wipro’s Analyst and Advisory Summit in London. Sarat Chand, Wipro UK&I MD, provided an update on the UK&I business, which now has ~18k employees and 50 key clients in the U.K. He further reiterated the company’s UK&I industry-focused[...]

  • UiPath Demonstrates Resilient Agentic Automation of End-to-End Processes

    Oct 03, 2025, by Mike Smart

      UiPath’s FUSION 2025 event marked a pivot for the company to agentic automation. Formerly known as Forward, the event has been rebranded FUSION to underscore UiPath’s vision for integration — the fusion of agents, robots, and humans, all orchestrated in a single uni[...]

  • Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem

    Jul 15, 2025, by John Laherty

      AI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]

  • Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS

    Jul 09, 2025, by Rachael Stormonth

    Now that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]

  • Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI

    Jul 08, 2025, by Mike Smart

      In this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]

view all blog posts

latest blog posts on
IT Services:

  • Wipro Driving an AI-Powered Consulting-Led Approach

    Oct 17, 2025, by John Laherty

      NelsonHall recently attended Wipro’s Analyst and Advisory Summit in London. Sarat Chand, Wipro UK&I MD, provided an update on the UK&I business, which now has ~18k employees and 50 key clients in the U.K. He further reiterated the company’s UK&I industry-focused[...]

  • UiPath Demonstrates Resilient Agentic Automation of End-to-End Processes

    Oct 03, 2025, by Mike Smart

      UiPath’s FUSION 2025 event marked a pivot for the company to agentic automation. Formerly known as Forward, the event has been rebranded FUSION to underscore UiPath’s vision for integration — the fusion of agents, robots, and humans, all orchestrated in a single uni[...]

  • Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem

    Jul 15, 2025, by John Laherty

      AI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]

  • Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS

    Jul 09, 2025, by Rachael Stormonth

    Now that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]

  • Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI

    Jul 08, 2025, by Mike Smart

      In this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]

view all blog posts

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