featured research
in IT Services:
ServiceNow Services
Jul 25, 2025 | Market Analysis by Gaurav Parab
NelsonHall’s ServiceNow Services' market analysis consists of 67 pages [...]view this reportdownload abstractAttack Surface Management
Apr 23, 2025 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Attack Surface Management market and industry trends consists of 56 pages [...]view this reportdownload abstractCognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Market Analysis by John Laherty
NelsonHall’s market analysis of IT infrastructure management services consists of 101 pages. [...]view this reportdownload abstractQuality Engineering: Test Automation and GenAI
Nov 06, 2024 | Market Analysis by Dominique Raviart
NelsonHall’s Quality Engineering market analysis consists of 110 pages. [...]view this reportdownload abstractEnd-to-End Cloud Infrastructure Management Services
Jul 29, 2024 | Market Analysis by John Laherty
NelsonHall’s market analysis of cloud infrastructure management services consists of 103 pages. [...]view this reportdownload abstractSalesforce Services
Mar 12, 2024 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the Salesforces Services market and industry trends consists of 75 pages [...]view this reportdownload abstractCyber Resiliency Services
Feb 19, 2024 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Cyber Resiliency Services market and industry trends consists of 58 pages [...]view this reportdownload abstractIndustry 4.0
Feb 12, 2024 | Market Analysis by Dominique Raviart
NelsonHall’s Industry 4.0's market analysis consists of 58 pages. [...]view this reportdownload abstractAdvanced Digital Workplace Services 2023
Dec 01, 2023 | Market Analysis by John Laherty
NelsonHall's market analysis of digital workplace services industry and trends consists of 104 pages plus detailed appendices. [...]view this reportdownload abstractIT Services - Market Update
Oct 25, 2023 | Market Reports by Dominique Raviart
This report provides an update to NelsonHall’s assessment of the IT services market in the light of recent market developments. [...]view this reportdownload abstract
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Attack Surface Management
Apr 30, 2025 | Customer Perspectives by Mike Smart
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the Attack Surface Management market as well as the requirements and experiences of their peers. [...]view this report
Latest IT Services Market Forecast
ITS Market Forecast - 2025 - 2029
Jul 03, 2025 | Market Forecast by John Laherty
NelsonHall’s “ITS Market Forecast: 2025-2029” consists of 184 pages. This report covers 9 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]view this reportdownload abstract
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This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
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IT Services:
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Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem
Jul 15, 2025, by John LahertyAI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]
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Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS
Jul 09, 2025, by Rachael StormonthNow that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]
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Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI
Jul 08, 2025, by Mike SmartIn this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]
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Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure
Apr 11, 2025, by John LahertyNelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]
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Infosys Shares Best Practices in Applying GenAI to QE
Apr 02, 2025, by Gaurav ParabThe QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]
latest blog posts on
IT Services:
-
Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem
Jul 15, 2025, by John LahertyAI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]
-
Capgemini’s WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS
Jul 09, 2025, by Rachael StormonthNow that the anticipated acquisition of WNS has been announced, what does this mean for Capgemini and for the broader BPS market? We feel this is a sound and timely move by Capgemini that will position it very strongly as the BPS market evolves to what it and other providers are calling &lsqu[...]
-
Genpact’s Client Zero Aims to Reshape Enterprise Ops with AI
Jul 08, 2025, by Mike SmartIn this blog, I examine Genpact’s Client Zero, an initiative in which the company is using itself as a testing ground to prove that AI can reshape enterprise operations for scale, efficiency, and employee experience – rather than simply advising on AI-led transformation. Th[...]
-
Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure
Apr 11, 2025, by John LahertyNelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]
-
Infosys Shares Best Practices in Applying GenAI to QE
Apr 02, 2025, by Gaurav ParabThe QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]
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latest IT Services tracking service articles
State Street Partners with JPMorgan to Offer Custody Services for Blockchain-based Debt Securities
Aug 21, 2025 | New Partnerships by Andy Efstathiou
Broadridge Acquires Signal to Expand its Digital Communications Solutions
Aug 19, 2025 | Mergers and Acquisitions by Andy Efstathiou
FIS Launches a Managed Reconciliation Service Offering to Automate Reconciliations
Aug 19, 2025 | New Offerings by Andy Efstathiou
FIS Launches an Investor Services Suite to Enable Fund Administrators to Onboard Customers Faster and with Lower Risk
Aug 14, 2025 | New Offerings by Andy Efstathiou
NTT DATA Partners with Google on Agentic AI
Aug 13, 2025 | New Partnerships by John Laherty
Broadridge Partners with BMLL to Deliver Pre-trade Analytics Capabilities to Global Traders
Aug 12, 2025 | New Partnerships by Andy Efstathiou
Adecco Group Announces Q2 2025 Revenues Flat (Up 0.4% Organic) to €5,775m
Aug 11, 2025 | Financial Results by Jeanine Crane-Thompson
Walter Services Acquires gkk DialogGroup to Expand Marketing Services in Germany
Aug 07, 2025 | Mergers and Acquisitions by Ivan Kotzev
Amdocs Announces Q3 FY25 Revenues Down 8.4% to $1,144m
Aug 06, 2025 | Financial Results by Gaurav Parab
Broadridge Partners with Uptiq to Modernize Wealth Management by Embedding Agentic AI into Wealth Lending Solutions
Aug 06, 2025 | New Partnerships by Andy Efstathiou