featured research
in IT Services:
Cognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Market Analysis by John Laherty
NelsonHall’s market analysis of IT infrastructure management services consists of 101 pages. [...]view this reportdownload abstractQuality Engineering: Test Automation and GenAI
Nov 06, 2024 | Market Analysis by Dominique Raviart
NelsonHall’s Quality Engineering market analysis consists of 110 pages. [...]view this reportdownload abstractEnd-to-End Cloud Infrastructure Management Services
Jul 29, 2024 | Market Analysis by John Laherty
NelsonHall’s market analysis of cloud infrastructure management services consists of 103 pages. [...]view this reportdownload abstractSalesforce Services
Mar 12, 2024 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the Salesforces Services market and industry trends consists of 75 pages [...]view this reportdownload abstractCyber Resiliency Services
Feb 19, 2024 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Cyber Resiliency Services market and industry trends consists of 58 pages [...]view this reportdownload abstractIndustry 4.0
Feb 12, 2024 | Market Analysis by Dominique Raviart
NelsonHall’s Industry 4.0's market analysis consists of 58 pages. [...]view this reportdownload abstractAdvanced Digital Workplace Services 2023
Dec 01, 2023 | Market Analysis by John Laherty
NelsonHall's market analysis of digital workplace services industry and trends consists of 104 pages plus detailed appendices. [...]view this reportdownload abstractIT Services - Market Update
Oct 25, 2023 | Market Reports by Dominique Raviart
This report provides an update to NelsonHall’s assessment of the IT services market in the light of recent market developments. [...]view this reportdownload abstractSAP Cloud Migration Services 2023
Aug 10, 2023 | Market Analysis by Dominique Raviart
NelsonHall's market analysis of SAP ERP cloud migration services consists of 54 pages. [...]view this reportdownload abstractSalesforce Services - Market Update
Aug 08, 2023 | Market Reports by Dominique Raviart
This report provides an update to NelsonHall’s assessment of the Salesforce services market in the light of recent market developments. [...]view this reportdownload abstract
NEAT Reports are available for this program!
NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.
view all NEAT reports learn more about NEATLatest IT Services Client Perspective
Quality Engineering: Test Automation & GenAI
Dec 02, 2024 | Customer Perspectives by Dominique Raviart
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the quality engineering market as well as the requirements and experiences of their peers. [...]view this report
Latest IT Services Market Forecast
ITS Market Forecast - 2024 - 2028
Jul 09, 2024 | Market Forecast by Dominique Raviart
NelsonHall’s “ITS Market Forecast: 2024-2028” consists of 184 pages. This report covers 9 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]view this reportdownload abstract
NelsonHall's Self-Service Forecast Tool
This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
access forecast toolfeatured blog posts on
IT Services:
-
Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure
Apr 11, 2025, by John LahertyNelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]
-
Infosys Shares Best Practices in Applying GenAI to QE
Apr 02, 2025, by Gaurav ParabThe QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]
-
Compucom Focusing on Transformative Cost-Led Optimization
Mar 11, 2025, by John LahertyNelsonHall recently attended Compucom's Analyst and Advisor Event 2025 in Philadelphia. Kevin Shank, CEO, kicked off the event with an update on Compucom's key activities to date and investments in its people, end-to-end lifecycle services, and AI-driven innovation, including i[...]
-
Capgemini Enhances Enterprise Automation Fabric with Increased Emphasis on GenAI & Sustainability
Feb 17, 2025, by John WillmottWhen NelsonHall looked at Capgemini Enterprise Automation Fabric (EAF) a year ago, the primary expectation of clients and Capgemini’s emphasis was on monitoring and relating the impact of missed IT KPIs and incidents to individual business KPIs. While this remains a very impor[...]
-
IT Services Expectations for 2025: U.S. Rebound & GenAI
Jan 17, 2025, by Dominique RaviartAfter the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]
latest blog posts on
IT Services:
-
Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure
Apr 11, 2025, by John LahertyNelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]
-
Infosys Shares Best Practices in Applying GenAI to QE
Apr 02, 2025, by Gaurav ParabThe QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]
-
Compucom Focusing on Transformative Cost-Led Optimization
Mar 11, 2025, by John LahertyNelsonHall recently attended Compucom's Analyst and Advisor Event 2025 in Philadelphia. Kevin Shank, CEO, kicked off the event with an update on Compucom's key activities to date and investments in its people, end-to-end lifecycle services, and AI-driven innovation, including i[...]
-
Capgemini Enhances Enterprise Automation Fabric with Increased Emphasis on GenAI & Sustainability
Feb 17, 2025, by John WillmottWhen NelsonHall looked at Capgemini Enterprise Automation Fabric (EAF) a year ago, the primary expectation of clients and Capgemini’s emphasis was on monitoring and relating the impact of missed IT KPIs and incidents to individual business KPIs. While this remains a very impor[...]
-
IT Services Expectations for 2025: U.S. Rebound & GenAI
Jan 17, 2025, by Dominique RaviartAfter the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]
Subscribe here to receive
free blog alerts for this blog:
IT Services twitter coverage:
Follow NelsonHall analysts to monitor ongoing developments in IT Services
Latest tweets from our analysts:
Join LinkedIn groupContents in this section are downloaded directly from LinkedIN, and are available only to people who are signed in on LinkedIN.
latest IT Services tracking service articles
Capgemini Acquires Delta Capita to Enhance FCC Services Capabilities in Europe
Apr 17, 2025 | Mergers and Acquisitions by Sonakshi Garg
Infosys Announces Q4 2025 Revenues Up 3.6% (Up 4.8% in CC) to $4,730m
Apr 17, 2025 | Financial Results by Sonakshi Garg
Wipro Announces Q4 FY25 Revenues Down 2.3% (Down 1.2% in CC) to $2,597m
Apr 17, 2025 | Financial Results by Sonakshi Garg
Kyndryl Launches AI Private Cloud Services
Apr 16, 2025 | New Offerings by John Laherty
Accenture Ventures Invests in GoUpScale
Apr 14, 2025 | Mergers and Acquisitions by Rachael Stormonth
Accenture Launches JV with Fincantieri
Apr 10, 2025 | Contracts by Rachael Stormonth
Accenture Partners with CyberArk on AI Identity Security
Apr 10, 2025 | New Partnerships by Mike Smart
TCS Announces Q4 FY25 Revenues Up 1.4% (Up 2.5% in CC) to $7,465m
Apr 10, 2025 | Financial Results by Sonakshi Garg
Alorica Launches evoAI for Conversational AI
Apr 09, 2025 | New Offerings by Ivan Kotzev
Broadridge Partners with Fnality to Enable Real-Time Settlements for Crypto Assets
Apr 09, 2025 | New Partnerships by Andy Efstathiou