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for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

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This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
IT Services:

  • NTT DATA Enabling Digital Workplace Innovation

    Nov 07, 2024, by John Laherty

      In a recent NelsonHall blog, we looked at the key themes and investments being made across digital workplace services. The overarching themes were employee experience, AI-enabled digital support services, sustainability, and digital re-skilling (read more here). For this blog, we spoke[...]

  • Virtusa: Mastering LLM Testing Complexity

    Oct 15, 2024, by Dominique Raviart

      Virtusa recently briefed NelsonHall about how it conducts GenAI testing. With the emergence of LLMs, Virtusa has seen a rising interest in understanding how to validate them. However, testing LLMs is not easy, as traditional testing approaches are not relevant to LLMs. It requires rein[...]

  • T-Systems Focuses on Cloud Transformation, Sovereignty, and AI

    Oct 01, 2024, by John Laherty

      NelsonHall recently attended T-Systems’ Digital X 24 event in Cologne, the flagship event of its parent company, Deutsche Telekom. T-Systems provided an overview of its key portfolio focus areas across the cloud, including sovereignty, digital solutions, AI, including GenAI, and [...]

  • Salesforce Enters the Agentic AI Fray with Agentforce

    Sep 30, 2024, by Gaurav Parab

      NelsonHall recently attended Dreamforce, the annual Salesforce flagship event in San Francisco. Billed as the largest AI conference in the world, Dreamforce 2024 saw a marketing push like none other, even by Salesforce’s standards, towards Agentforce, its new platform for creatin[...]

  • Cognizant UK & Ireland: Recovering and Revitalized

    Sep 27, 2024, by Rachael Stormonth

      At the Cognizant UK & Ireland analyst and adviser meet in London this week we were keen to get a closer understanding of three things: How some of the changes introduced since the arrival of Ravi Kumar S as CEO are making a difference to the company The factors underpi[...]

view all blog posts

latest blog posts on
IT Services:

  • NTT DATA Enabling Digital Workplace Innovation

    Nov 07, 2024, by John Laherty

      In a recent NelsonHall blog, we looked at the key themes and investments being made across digital workplace services. The overarching themes were employee experience, AI-enabled digital support services, sustainability, and digital re-skilling (read more here). For this blog, we spoke[...]

  • Virtusa: Mastering LLM Testing Complexity

    Oct 15, 2024, by Dominique Raviart

      Virtusa recently briefed NelsonHall about how it conducts GenAI testing. With the emergence of LLMs, Virtusa has seen a rising interest in understanding how to validate them. However, testing LLMs is not easy, as traditional testing approaches are not relevant to LLMs. It requires rein[...]

  • T-Systems Focuses on Cloud Transformation, Sovereignty, and AI

    Oct 01, 2024, by John Laherty

      NelsonHall recently attended T-Systems’ Digital X 24 event in Cologne, the flagship event of its parent company, Deutsche Telekom. T-Systems provided an overview of its key portfolio focus areas across the cloud, including sovereignty, digital solutions, AI, including GenAI, and [...]

  • Salesforce Enters the Agentic AI Fray with Agentforce

    Sep 30, 2024, by Gaurav Parab

      NelsonHall recently attended Dreamforce, the annual Salesforce flagship event in San Francisco. Billed as the largest AI conference in the world, Dreamforce 2024 saw a marketing push like none other, even by Salesforce’s standards, towards Agentforce, its new platform for creatin[...]

  • Cognizant UK & Ireland: Recovering and Revitalized

    Sep 27, 2024, by Rachael Stormonth

      At the Cognizant UK & Ireland analyst and adviser meet in London this week we were keen to get a closer understanding of three things: How some of the changes introduced since the arrival of Ravi Kumar S as CEO are making a difference to the company The factors underpi[...]

view all blog posts

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