Reports related to

• HGS - Healthcare Payer BPS

  Nov 26, 2015 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes HGS’ offerings and capabilities in the healthcare payer sector.  [...]

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• Neeyamo - Multi-Process HRO

  Nov 25, 2015 | Vendor Analysis by NelsonHall Analyst

  Neeyamo is an Indian headquartered human resources business process outsourcing (HR BPO) provider offering MPHRO services.   [...]

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• HCL Technologies - Multi-Process HRO

  Nov 24, 2015 | Vendor Analysis by NelsonHall Analyst

  HCL is an Indian headquartered human resources business process outsourcing (HR BPO) provider offering MPHRO services.   [...]

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• Alorica - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Alorica is a privately held firm headquartered in Irvine, California, which began operations in 1999 as a technology services company. It entered the customer management services (CMS) market in 2003, with its first client from the telecommunications industry sector. Across all industries it employs ~48k personnel globally and operates 73 contact c [...]

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• Concentrix - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX), a public company. Concentrix is headquartered in Fremont, California and began operations in 1984.  [...]

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• Global F&A Market Forecast: 2015 - 2019

  Nov 23, 2015 | Market Forecast by John Willmott

  NelsonHall's "Global F&A BPO Market Forecast: 2015-2019" consists of 48 pages. It is a comprehensive forecast of the F&A BPO market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of F&A BPO [...]

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• Global HRO Market Forecast: 2015 - 2019

  Nov 23, 2015 | Market Forecast by Gary Bragar

  NelsonHall's "Global HRO Market Forecast: 2015-2019" consists of 79 pages. It is a comprehensive forecast of the HR BPO and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of HRO service lines, 40 geographie [...]

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• Sitel - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries.  [...]

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• Sykes - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care.  [...]

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• Targeting CMS in the High Tech Sector

  Nov 23, 2015 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis of customer management services in the high tech sector consists of 53 pages. [...]

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