• Concentrix - Multi-channel CMS: Delivering Digital Customer Experience

  Jun 15, 2017 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Multi-channel CMS. [...]

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• Concentrix - Transforming Customer Management Services through Analytics

  Oct 04, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in transforming CMS through analytics. [...]

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• Concentrix - Retail Banking BPS

  Jul 13, 2016 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Concentrix’s offerings and capabilities in retail banking services. Concentrix is one of a number of retail banking services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]

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• Minacs - Customer Management Services

  Mar 21, 2016 | Vendor Analysis by Ivan Kotzev

  The Minacs Group, Inc. (Minacs) is a privately held outsourcing company headquartered in Toronto (Oshawa), Canada with additional headquarters in (Farmington Hills) Detroit, U.S. and Bangalore, India.  [...]

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• Concentrix - Customer Management Services

  Mar 17, 2016 | Vendor Analysis by Ivan Kotzev

  Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation, a $13bn distributor of IT systems, peripherals and system components, software, and complementary products, headquartered in Fremont, California. Concentrix was founded in 1983 in Rochester, New York to provide call center outsourcing, database analysis, and pri [...]

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• Concentrix Completes Acquisition of Tigerspike

  Jul 31, 2017 | Mergers and Acquisitions by Ivan Kotzev

• Concentrix Acquires Tigerspike to Enhance Mobility Development Capability

  Jul 20, 2017 | Mergers and Acquisitions by Ivan Kotzev

• Concentrix Announces Q2 FY17 Revenues Up 43.4% (44.6% in CC) to $481.7m

  Jun 22, 2017 | Financial Results by Ivan Kotzev

• Concentrix Extends Partnership with SugarCRM to Offer CRM

  Jun 19, 2017 | New Partnerships by Ivan Kotzev

• Concentrix Opens 600 Agent Site in Fortaleza, Brazil

  May 25, 2017 | New Offerings by Ivan Kotzev

• Concentrix Awarded Policy Administration Contract by Phoenix Life

  May 17, 2017 | Contracts by NelsonHall Analyst

• Concentrix Opens 4th Contact Center in Pavas, Costa Rica

  Apr 27, 2017 | New Offerings by Ivan Kotzev

• Concentrix Announces Q1 FY17 Revenues Up 38.7% (39.5% in CC) to $478.2m

  Mar 27, 2017 | Financial Results by Ivan Kotzev

• Concentrix Awarded 15-Year Insurance BPS and Software Contract by Unnamed Client

  Mar 27, 2017 | Contracts by Ivan Kotzev

• Concentrix Announces Q4 FY16 Revenues Up 33.9% (up 1.8% in CC) to $500.4m

  Jan 10, 2017 | Financial Results by Ivan Kotzev

Neat reports for this vendor:

• Multi-Channel CMS

  published 2017-06-16 by Ivan Kotzev. view | market analysis

• CMS Analytics

  published 2016-11-18 by Ivan Kotzev. view | market analysis

• Retail Banking BPS

  published 2016-08-02 by Andy Efstathiou. view | market analysis

• Customer Management Services

  published 2016-05-04 by Ivan Kotzev. view | market analysis

• Healthcare Payer

  published 2016-01-04 by Panos Filippidis. view | market analysis

Blog posts matching: Concentrix

• Analytics are the Key to Disruptive Customer Experience

  Sep 08, 2016, by Ivan Kotzev

• The "New Concentrix": a Different Type of Player in CMS BPO?

  Sep 12, 2014, by Rachael Stormonth