Reports related to Concentrix
Concentrix - Cognitive CX Services
Dec 13, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Cognitive CX Services. [...]view this reportdownload abstractConcentrix -Healthcare Payer BPS
Mar 01, 2019 | Vendor Analysis by Sven Lohse
Concentrix’ parent company SYNNEX acquired Convergys in October 2018. The integration of Convergys with Concentrix is underway. Convergys adds horizontal capabilities and scale in managing consumer-facing BPS offerings, including healthcare payer BPS. [...]view this reportdownload abstractConcentrix- Advances in Analytics BPS
Feb 25, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Analytics BPS. [...]view this reportdownload abstractTigerspike - UX-UI Services
Sep 13, 2018 | Vendor Analysis by David McIntire
This NelsonHall vendor assessment analyzes Tigerspike's offerings and capabilities in UX-UI Services. [...]view this reportdownload abstractConcentrix - Multi-channel CMS: Delivering Digital Customer Experience
Jun 15, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Multi-channel CMS. [...]view this reportdownload abstractConcentrix - Transforming Customer Management Services through Analytics
Oct 04, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in transforming CMS through analytics. [...]view this reportdownload abstractConcentrix - Retail Banking BPS
Jul 13, 2016 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Concentrix’s offerings and capabilities in retail banking services. Concentrix is one of a number of retail banking services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractConvergys - CMS in Retail and CPG
Jun 13, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Convergys’ offerings and capabilities in CMS in Retail and CPG [...]view this reportdownload abstractMinacs - Customer Management Services
Mar 21, 2016 | Vendor Analysis by Ivan Kotzev
The Minacs Group, Inc. (Minacs) is a privately held outsourcing company headquartered in Toronto (Oshawa), Canada with additional headquarters in (Farmington Hills) Detroit, U.S. and Bangalore, India. [...]view this reportdownload abstractConcentrix - Customer Management Services
Mar 17, 2016 | Vendor Analysis by Ivan Kotzev
Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation, a $13bn distributor of IT systems, peripherals and system components, software, and complementary products, headquartered in Fremont, California. Concentrix was founded in 1983 in Rochester, New York to provide call center outsourcing, database analysis, and pri [...]view this reportdownload abstract
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