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Recruitment & Learning Trends, 2022
Jan 20, 2022, by Nikki EdwardsHere I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services. Recruitment Trends Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rapid evolution of technology, Brexit, legal changes, and more. The pandemic added another layer of com[...]
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The Changing Role of the Strategic Benefits Leader
Jan 14, 2022, by Elizabeth RennieSince the start of the pandemic, company benefits have played an increasingly important role in helping organizations protect the safety, wellness, and health of their employees. This is increasingly the case, not only for physical wellness, but organizations now have greater awareness of mental health and financial wellness impacts on their staff given recent challenges and mass res[...]
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How will Europe Address Post-Pandemic HR Challenges?
Oct 22, 2021, by Elizabeth RennieAs the pandemic normalizes across day-to-day life, NelsonHall expects HR service delivery to adapt to a whole new set of challenges, both through legislation and HR best practices. The convergence of three key themes are likely to see new HR solutions being developed: staff welfare and resilience, operational efficiency, and automation. Staff Welfare and Resilience Pre-COVI[...]
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isolved: Innovation, Platform Maturity & Client Development
Sep 24, 2021, by Elizabeth RennieThis past week I had the privilege of attending isolved’s Connect annual user conference at the Diplomat Beach Resort in Hollywood, Florida. The event marked a few firsts for me personally: my first time attending isolved Connect and the first time I have traveled for an in-person event in 18 months. It was great to get back to meeting and connecting with vendors and buyers face to face [...]
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CloudPay NOW: Global Earned Wage Access Without Borders
Jul 20, 2021, by Elizabeth RennieThis past week, CloudPay announced the launch of CloudPay NOW, its latest offering focused on modernizing the way workers are paid globally. The employer-integrated Earned Wage Access (EWA) solution is a key addition to CloudPay’s offering that pairs its unified database and technology-enabled operating model, with its deep global treasury capability to offer one of the most[...]
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HR Approaches to Building Resilience - Time to Expand the Concept of Employee Experience?
Jun 23, 2021, by Elizabeth RennieThe last two years have challenged employees and HR teams in ways we could never have imagined, and many now have a new outlook on what “work-life balance” means. 2020 and 2021 have seen heightened resignation levels, and companies are only now starting to reflect on the impact of burnout on their employees. While vaccines are being rolled out, and with the threat of loca[...]
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Futureproofing Payroll Services, Part 3: Managed Payroll Services Market Outlook
Apr 14, 2021, by Elizabeth RennieThis is the final part of a three-part blog series covering my perspectives on the payroll market based on NelsonHall’s latest annual market analysis, Payroll Services: Globalization and Digitalization. Part One features the payroll buyer perspective, with Part Two looking at the managed payroll service providers currently pushing the pace of innovation. Here I focus on the out[...]
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Futureproofing Payroll Services, Part 2: Vendor Innovations
Apr 08, 2021, by Elizabeth RennieThis is Part Two of a three-part blog series covering my perspectives on the payroll market based on NelsonHall’s latest annual market analysis, Payroll Services: Globalization and Digitalization. Part One features the payroll buyer perspective, including the buyer view of the impact of innovation available today. In this part, I look at the managed payroll service providers currently pu[...]
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Futureproofing Payroll Services, Part 1: Buyer Perspectives
Apr 01, 2021, by Elizabeth RennieNelsonHall has published its annual payroll services market analysis, Payroll Services: Globalization and Digitalization. The report includes an analysis of two dozen payroll vendors, their offerings, and their buyers' perspectives. The project provided 'behind the curtain' access to many of the major payroll solutions enabling the market today and shaping its path forward. This[...]
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HR Trends & Outlook 2021, Part 2: Talent Management
Jan 27, 2021, by Nikki EdwardsThis is the second part of a 2-part blog presenting an analysis of key trends from NelsonHall's HR Technology & Services team. Here, Nikki Edwards looks at talent management services, including recruitment and learning services. Recruitment Services RPO and CWS/MSP vendors shone in 2020, as they supported their clients through their COVID-19 challenges, adding another d[...]
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HR Trends & Outlook 2021, Part 1: Core HR
Jan 12, 2021, by Elizabeth RenniePart 1 by Pete Tiliakos & Liz Rennie This is Part 1 of a 2-part blog presenting an analysis of key trends from NelsonHall's HR Technology & Services team. Part 1 looks at the key outsourcing trends around core HR functions, including cloud HR transformation, payroll, and benefits administration services. Cloud HR Transformation Services The drive to digital has k[...]
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Capgemini & ServiceNow Taking Digital HR Experiences to a New Level
Jan 04, 2021, by Elizabeth RennieAs expectations of what is possible in the digital world have grown exponentially, Capgemini is aiming to close the widening gap between consumer experience and employee experience. It is looking to digitalize workplace interactions while keeping the warmth, emotion, and uniqueness underpinning company culture. It has built a Digital Employee Operations (DEO) practice over t[...]
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OSVAtmosphere: Removing the Mystery from HR & Payroll Service Delivery
Oct 07, 2020, by Elizabeth RennieThe recent impacts of the COVID-19 pandemic exposed many HR and payroll service delivery models as being unequipped and unprepared to pivot to remote work, access the data needed to obtain government support, and move money to employees in a timely and compliant fashion. The pandemic also accelerated an already intensifying push toward digital HR and payroll adoption, particularly as[...]
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2021: The Year of the Human Cloud
Oct 07, 2020, by Nikki EdwardsQuarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile, gig work has increased on average 10-15%, over the same period. These figures are not surprising a[...]
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Global Employer of Record Services: Outsourcing’s Best Kept Secret
Sep 21, 2020, by Elizabeth RennieThis past month, NelsonHall released the first market analysis dedicated to the Global Employer of Record (EoR) Services space, an emerging yet largely unknown HR outsourcing service model that enables growing multinational firms to compliantly employ foreign workers in support of global expansion initiatives. While co-employment service models have historically been U.S. centric,[...]
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Digital Talent Acquisition Helps Survival in an Uncertain World of Work
Jul 23, 2020, by Nikki EdwardsEveryone speculates as to what the long-term world of work could look like as we head into the second half of 2020 and beyond. But the reality is that we don’t really know how things will pan out. While organizations might be preparing for an uptick in hiring activity behind the scenes, the biggest challenges are the ongoing uncertainty around the future of work, and even survi[...]
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Ceridian Fuels International Growth Plans with Acquisition of Excelity Global
Jul 06, 2020, by Elizabeth RennieSince its IPO in early 2018, Ceridian has remained focused on reaching its goal of achieving $1bn in revenues. A key pillar of its growth strategy toward achieving that goal is the continued adoption of its Dayforce HCM platform by large multi-national buyers across key verticals, and expanding its adoption globally by enabling and offering integrated core HR, workforce management, p[...]
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Leading in a Pandemic Recovery World: How ADP is Supporting its Clients
Jun 25, 2020, by Elizabeth RennieEarlier in the month on the NelsonHall HR Quarterly Buyer Market Round-Up session, many buyers agreed that compliance is going to be a bigger issue in 2020 and beyond than it was before. Before it was just table stakes, now it is about survival, and with the new WFH (Work from Home) structures, the risks are higher. I had this in mind when I joined ADP’s Analyst Day la[...]
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Allegis Global Solutions: Leveraging Technology for Recruitment in a COVID-19 World
May 04, 2020, by Nikki EdwardsMy initial research into Impact of COVID-19 on Recruitment Services: Vendor Perspective (March 2020) highlighted several stand-out dilemmas that client organizations face. Notably, some organizations need to continue hiring and the only way to do so is by embracing technology (sometimes reluctantly), enabling them to carry out recruitment steps remotely. Also, some sectors were rampi[...]
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Payroll Services a Gateway to Broader HCM Tech & Service Adoption by U.S. Small Businesses
Apr 21, 2020, by Elizabeth RennieNelsonHall recently published a new U.S. SMB Payroll Services marketing analysis specifically focused on how HR service and technology providers are meeting the increasing demand for technology-based payroll and HR solutions from emerging small-mid sized businesses (<250 employees). The SMB picture Payroll services adoption remains steady amongst buyers of all sizes and stil[...]
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