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Blog posts under category Computer Horizons Corporation

  • Technology-Enabled Service Focus Driving Advances in ADP’s HCM Client Base

    Sep 22, 2017, by Gary Bragar

      Last week, my colleague Amy Gurchensky wrote on the topic of ADP’s user-centric innovations paving the way for growth in its HR services business. Indeed, at its recent annual analyst event, CEO Carlos Rodriguez was keen to reiterate that ADP is a technology-enabled services organization, not a software company, and this was backed up by client case studies. Here I provide a su[...]

  • ADP’s User-Centric Innovations Pave the Way for Services Growth

    Sep 15, 2017, by NelsonHall Analyst

      This week, ADP held its annual industry analyst event in NYC, and as well as welcoming guests with apples to celebrate the arrival of fall, it also ushered in the season with significant news regarding its HR technology innovations. One thing is clear about the technology-enabled services company: its investments in innovation continue to accelerate, as it invested ~$450bn in FY 2017[...]

  • Leveraging Predictive HR Analytics to Affect Business Outcomes

    Sep 07, 2017, by NelsonHall Analyst

    For years, the application of analytics in HR services has been heavily focused on descriptive information such as workforce demographics (e.g. average employee age, proportion of males to females, number of employees are nearing retirement, etc.) or talent management metrics (e.g. average time to hire, cost per hire, number of training hours per employee, etc.). In fact, ~90% of analytic[...]

  • Application Management Services a Key Gateway to HR BPaaS

    Aug 31, 2017, by Elizabeth Rennie

    With many organizations turning to cloud-based ERP and HR systems to replace legacy, on premise systems, and more importantly as a means to enable organizational transformation, the demand for cloud-based HR services continues to grow. NelsonHall’s Targeting Cloud Based HR Services market analysis estimates the market to be ~$15bn in 2016, growing to ~21bn in the next five years. Thus[...]

  • Multi-Process HR Services Buyers Seek Standardization & Automation, but Rapport is Top Vendor Selection Criterion

    Aug 29, 2017, by NelsonHall Analyst

    NelsonHall’s latest Multi-Process HR Services NEAT vendor evaluation included customer interviews to ascertain current satisfaction levels and future expectations across a range of criteria. Below is a selection of the findings from our interviews with multi-process HR services customers.  Principal issues & operational priorities The main issues and operational priorities cit[...]

  • The Verdict of Cloud HR Services Clients: Providers Must Improve in 3 Key Areas

    Aug 24, 2017, by Gary Bragar

    NelsonHall recently published its 2017 Cloud-Based HR Services market analysis study and NEAT vendor assessment, as part of which we interviewed the clients of leading cloud-based HR services vendors to ascertain satisfaction levels across a range of service criteria. And while we found that cloud-based HR services were meeting client expectations in a few areas, those areas were mostly of lower i[...]

  • A Closer Look at the Modern Approach to Multi-Process HR Services

    Jul 31, 2017, by NelsonHall Analyst

      This is the second of two articles on the multi-process HR BPS market. NelsonHall’s latest market analysis report on the multi-process HR BPS market recognizes two types of strategies adopted by vendors taking a modern approach to multi-process HR services: intelligent technologies and cloud-based HR services. Here, I take a quick look at both strategies. Intelligent technol[...]

  • Compliance & VMS Technology: Clients Identify Areas Where MSP Vendors Need to Improve

    Jul 28, 2017, by Gary Bragar

    NelsonHall recently published its 2017 Managed Services Programs (MSP) market analysis and NEAT vendor assessment, as part of which we interviewed the clients of leading MSP vendors to ascertain satisfaction levels across a range of MSP service criteria. And while we found that MSP is largely meeting or exceeding client expectations, there are a few areas that fall short of expectations and should[...]

  • Speed of Deployment Key to ROI Realization in Cloud HR

    Jul 27, 2017, by Elizabeth Rennie

      NelsonHall’s recently published (July, 2017) Targeting Cloud-Based HR Services market analysis report estimates the global cloud-based HR services market to be $15.2bn, and this is expected to continue its growth trajectory (~6.3% CAGR) to reach $20.6bn by 2021.  With the largest portion of the market coming from cloud implementations (~44%), it’s interesting to f[...]

  • State of the Multi-Process HR Services Market

    Jul 26, 2017, by NelsonHall Analyst

      The multi-process HR services market has evolved significantly over the years. The traditional approach, characterized by comprehensive end-to-end HR BPS services over a long term (often 7-10 years) leveraged on-premise solutions that were heavily customized. This gave way to the transitional approach, best characterized by hybrid technology solutions where core HR and payroll is on-[...]

  • Global Population Trends Require a Radical Rethink of Talent Acquisition Strategies

    Jul 20, 2017, by Nikki Edwards

    It is very easy to get caught up in the here and now of workplace challenges around talent acquisition (skills shortages, multigenerational workforce, ageing population, socio-economic issues, etc.), and the best way to tackle them in the short-term (this week, this month, this year). But what if a much wider look at the trends affecting talent acquisition were taken into consideration –[...]

  • Trending Now in HR Services

    Jun 30, 2017, by NelsonHall Analyst

      As H1 2017 comes to a close, it’s a good time to reflect on recent key activity and where the market is headed for the rest of the year and beyond. Here, I round up what’s trending now in payroll, benefits administration, recruitment, and learning. Payroll The most common theme in the payroll market is global and multi-country activity. NelsonHall estimates tha[...]

  • People First the Key Message from HR Tech World

    Jun 21, 2017, by Elizabeth Rennie

      Last week, I attended the HR Tech World conference in San Francisco, where ~ 2,000+ HR practitioners, thought leaders, vendors, analysts, and VC representatives converged on the Fort Mason campus on San Francisco Bay to experience and discuss the latest disruption in the HR technology space.    This was the first year the event was hosted in the U.S., but it felt li[...]

  • How Intelligent Technologies Are Being Applied in HR

    Jun 15, 2017, by NelsonHall Analyst

      Initiatives around incorporating intelligent technologies to automate and create efficiencies across different HR processes is a top priority for many vendors. To date, RPA has made the most headway, e.g. in payroll for forms management, in benefits for pension calculations, in recruiting for scheduling a candidate’s interview or resume scanning, and in learning for proces[...]

  • randrr: Changing the Approach to Recruiting

    Jun 08, 2017, by Gary Bragar

      randrr is a free career opportunities platform focused on providing individuals with insights to take control of their career development by helping them to identify and align with the opportunities they are best suited for. randrr’s goal is to be the only resource that people need to manage their career objectives. Here I take a closer look at the randrr platform. Why the n[...]

  • Ceridian Forces the Pace with Dayforce

    Jun 01, 2017, by NelsonHall Analyst

      Over the last few years, Ceridian has been focused on re-establishing itself as a cloud technology and service provider with its Dayforce HCM platform. Here, I look at the progress the company has made, including a review of current and future Dayforce developments and client successes. Current Dayforce developments In all its deals, Dayforce is always the global employee recor[...]

  • How RPA & AI Are Taking Cielo’s TalentCloud to the Next Level

    Jun 01, 2017, by Nikki Edwards

    There is so much hype around RPA and AI technology that RPO, MSP, and Total Talent vendors could get carried away in the race to launch the latest RPA or AI technology feature at the expense of delivering excellent customer service.  Cielo has a more grounded approach to technology, suggesting that “Technology is only as valuable as the human experience it improves” and is [...]

  • Excelity Global Launches ezpayroll to Drive Further Growth in APAC Payroll Market

    May 25, 2017, by Elizabeth Rennie

    Earlier this year I published a blog detailing Excelity Global’s rapid start to 2017, highlighting their multiple strategic partnerships, client wins, technology investments, and continued expansion and growth in the APAC payroll services market. Recently, I met members of Excelity’s executive team to discuss this month’s formal launch of the ezpayroll technology offering and[...]

  • Randstad Sourceright Driving Innovation in Client Recruitment Technology

    May 18, 2017, by Gary Bragar

      Last week, Randstad Sourceright (RSR) held its annual client forum. Amongst the many topics discussed was Randstad’s and RSR’s commitment to invest in and transform its clients’ recruitment technologies, with a focus on innovation. Here I look at some of their initiatives in play. Reviewing new recruitment technology Per NelsonHall research, access to improved[...]

  • How Consumerization of IT Can Transform HR

    Apr 28, 2017, by Nikki Edwards

      After attending a HR technology event, I always come back on a high having spent one or two days talking with positive people who are passionate about what they do in the HR tech space. HR tech continues to develop apace, and has become very user-friendly. Having spent most of my career in HR, I sometimes wonder whether the HR end-users in attendance are there to take a serio[...]

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