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Blog posts under category Agility HR

  • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

    Sep 03, 2020, by Dominique Raviart

      We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation While many large organizations have devoted considerable time and effort to continuous testing and func[...]

  • Qualitest Deploys AI in its QA Assessment & Consulting Activities

    Jul 28, 2020, by Dominique Raviart

      QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. Since then, the focus has shifted to AI-based automation, looking initially at the automated creation[...]

  • Cloud Services 2020: Pandemic Accelerates Long-Term Trends As Buyer Demand Evolves

    Jul 27, 2020, by David McIntire

      As financial results that reflect a full quarter in the shadow of the COVID-19 pandemic are being released by IT service vendors, one of the key themes is that while discretionary budgets are being hard hit, clients’ investment in migrating to the cloud is not slowing. For vendors, clients’ cloud adoption has acted as a mitigator of other areas where clients have delayed [...]

  • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

    Jun 08, 2020, by Dominique Raviart

      We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile apps and websites along with chatbots and connected devices/wearables. The realignment has been success[...]

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialist with experience in providing services to manufacturing firms expanding their business from selling[...]

  • Infosys Helps Utilities Navigate the Impact of COVID-19

    May 13, 2020, by John Laherty

      As with all industries, utility companies are responding to the ever-changing requirements related to COVID-19. In this short blog, we take a look at the macro and value chain impacts of COVID-19 on the utilities industry, how utilities are adjusting their business and IT priorities, and how Infosys is supporting utilities in their ongoing response. Macro-level and value chai[...]

  • everis: Digital Transformation Pivots from Discretionary to Fundamental

    May 11, 2020, by David McIntire

      Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after the COVID-19 pandemic eases. However, with COVID-19 still spreading, digital transformation project[...]

  • Sogeti Updates TMAP: Going Beyond SDETs with Cross-Functional Teams

    Apr 27, 2020, by Dominique Raviart

      Capgemini’s Sogeti recently introduced a new TMAP book, Quality for DevOps Teams., which is a direct successor to its TMAP NEXT book published initially in 2016. TMAP NEXT has remained one of the methodology bibles that guide QA practitioners in structuring their testing projects. Sogeti has added regular updates around agile/scrum development, IoT, and digital testing that [...]

  • Infosys Shifts its QA Portfolio in a Post COVID-19 World

    Apr 16, 2020, by Dominique Raviart

      We recently talked to Shishank Gupta, the practice head of Infosys Validation Services (IVS), about how the practice is adapting to the COVID-19 pandemic and ensuing economic crisis. Of course, the initial focus has been on employee health, helping clients, and enabling its employees to work from home, getting access to tools, applications, and connectivity. The QA practice i[...]

  • Indian-Delivered IT Services in 2020: Innovation in Many Forms

    Mar 26, 2020, by David McIntire

      NelsonHall was recently invited to present at NASSCOM Technology & Leadership Forum 2020, one of my last foreign trips for some time, I suspect. While in India, in addition to presenting, participating on panels and conducting interviews, we had an opportunity to sit down with leaders from across the IT services landscape as well as venture beyond the Grand Hyatt Mumbai to delive[...]

  • The Changing Focus of User Experience Services (vlog)

    Mar 05, 2020, by David McIntire

      User experience and user interface (UX/UI) consulting and design has traditionally been focused primarily on external, customer-facing web properties. However, the scope and focus of experience design services has expanded as companies realize design thinking and experience-centric design has greater applicability than solely in interfacing with users. In this vlog, David McIntire pr[...]

  • NTT DATA: Focusing on Scaling Up Salesforce Capabilities while Expanding Portfolio

    Mar 03, 2020, by Dominique Raviart

      We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps making horizontal M&As at a fast pace while verticalizing its software products. NTT DATA is mirr[...]

  • Cognizant Automates Testing of Point of Sale Terminals

    Feb 17, 2020, by Dominique Raviart

      In a recent blog, we highlighted how Cognizant approaches the testing of connected devices. Testing connected devices brings new challenges to QA at two levels: conducting hardware testing and automation. Cognizant’s TEBOT IP is based on a combination of traditional test automation (mostly based on Selenium test scripts) and hardware powered by a Raspberry Pi, triggering physic[...]

  • test IO: Strategy Update on EPAM’s Crowdtesting Business

    Feb 03, 2020, by Dominique Raviart

      We recently talked to test IO, the crowdtesting vendor that was acquired by EPAM Systems last April. We wanted to understand the crowdtesting positioning of the company, learn more about the User Story crowdtesting offering launched in December 2019, and understand how test IO fits within the larger EPAM organization. Founded in 2011, test IO today has 200 clients, many in the ret[...]

  • Digital Experience Consulting in 2020: From Fishing to Teaching Clients to Fish

    Jan 23, 2020, by David McIntire

      In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavily over the last several years in expanding their experience consulting and design capabilities. In [...]

  • Digital Workplace Services is Enhancing Collaboration Across the Enterprise

    Jan 23, 2020, by John Laherty

    NelsonHall completed an in-depth analysis of advanced digital workplace services (DWS) in 2019. This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. We will also take a look at some of the drivers and trends we expect to see as we move into 2020 and beyond. DWS is enabling the future-ready workpl[...]

  • TCS Positions Data Testing Capabilities Around Big Data & AI with BITS

    Jan 08, 2020, by Dominique Raviart

      In the world of testing services/quality assurance, data testing has in the past been somewhat overlooked, still largely relying on spreadsheets and manual tasks. While much of the current attention has been on agile/continuous testing, data testing remains an important element of IT projects, and gained further interest a few years ago in the context of big data, with migration o[...]

  • Accenture’s Industry X.0 Expands its Focus to Digital Manufacturing Use Cases

    Jan 06, 2020, by Dominique Raviart

      Back in early 2018, we discussed with Accenture how the company had created its Industry X.0 unit to address client demand for product engineering services along with Industry 4.0 and emerging technologies such as AR/VR and digital twins. In Industry X.0, Accenture grouped its capabilities around digital manufacturing, embedded systems, PLM services, MES services, and other units. [...]

  • Tech Mahindra Refreshes Functional Test Execution with AI & UX Capabilities

    Dec 16, 2019, by Dominique Raviart

      We recently caught up with Tech Mahindra’s QA practice, Digital Assurance Services, to assess recent progress with their IP strategy. Digital Assurance Services’ test automation strategy is based on IP and accelerators in its LitmusT platform. The company has been aggregating and integrating automation artifacts within LitmusT and intends to automate the full testing l[...]

  • Productizing its Service Offerings is Working Well for Unisys

    Dec 10, 2019, by Rachael Stormonth

    Unisys recently held an analyst/adviser meet in New York; shortly before, it had reported another set of very encouraging quarterly results, with its Services business delivering its sixth consecutive quarter of organic (CS/CC) topline growth. The double-digit organic growth Unisys has achieved in Services this year is market leading (its much smaller Technology business is lumpy by nature) an[...]

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