Vendor Analysis
published on Feb 13, 2025
Report Overview:
This NelsonHall vendor assessment analyzes Empyrean's offerings and capabilities in next generation benefits administration
Who is this Report for:
NelsonHall’s Benefits Administration profile on Empyrean is a comprehensive assessment of Empyrean’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Benefits Administration Services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Benefits Administration Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Empyrean’s Benefits Administration Service offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Empyrean is a provider of technology and services for employee benefits administration, benefits education, and communications. It is a subsidiary of Securian Financial Group, Inc. (Securian Financial), a North American financial services organization providing insurance, investment, and retirement solutions.
The benefits business was founded in 2006 when Empyrean entered the benefits market with the objective of providing service-focused H&W benefits administration services, underpinned by its proprietary technology, and now positions as a benefits administration company. Empyrean primarily targets U.S. mid to large organizations for its benefits administration services.
Empyrean has largely grown its benefits administration business organically. In June 2016, it acquired Bloom Health after a three-year partnership in which Empyrean supplied the back-end engine for Bloom Health’s private exchange. In December 2019, Securian Financial acquired Empyrean. The business remains an independent subsidiary of Securian.
In 2023, Empyrean acquired Enspire, an employee communication and engagement platform, to bolster benefits engagement and adoption and expand market opportunities into adjacent business support areas. Following the acquisition, Enspire rebranded as Connect, as part of Empyrean's launch of +YOU, a holistic solution integrating Enspire's technology with Empyrean's benefits administration platform.