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Track the pattern of service adoption by monitoring Digital Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Digital Transformation

Insightful Analysis to Drive Your Digital Transformation and IoT Strategy. NelsonHall's Digital Transformation and IoT program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

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latest vendor assessments:

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Vendor coverage

Covered vendor profiles within the Digital Transformation program

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NEAT analysis:

Digital Experience Consulting Services

Published on: May 12, 2020 by David McIntire
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital experience consulting services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific emphasis on internally-focused and externally-focused capability. Vendors evaluated for this NEAT are Accenture, DXC Technology, Infosys, NIIT Technologies, NTT DATA, Rightpoint, Sopra Steria, TCS, Tech Mahindra, Tigerspike, Trianz, and Yash Technologies. To find out more, contact Guy Saunders at [email protected]
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

Latest Digital Transformation Client Perspective

Latest Digital Transformation Market Forecast

featured blog posts on
Digital Transformation:

  • everis: Digital Transformation Pivots from Discretionary to Fundamental

    May 11, 2020, by David McIntire

      Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after th[...]

  • Indian-Delivered IT Services in 2020: Innovation in Many Forms

    Mar 26, 2020, by David McIntire

      NelsonHall was recently invited to present at NASSCOM Technology & Leadership Forum 2020, one of my last foreign trips for some time, I suspect. While in India, in addition to presenting, participating on panels and conducting interviews, we had an opportunity to sit down with lead[...]

  • The Changing Focus of User Experience Services (vlog)

    Mar 05, 2020, by David McIntire

      User experience and user interface (UX/UI) consulting and design has traditionally been focused primarily on external, customer-facing web properties. However, the scope and focus of experience design services has expanded as companies realize design thinking and experience-centric des[...]

  • Digital Experience Consulting in 2020: From Fishing to Teaching Clients to Fish

    Jan 23, 2020, by David McIntire

      In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavi[...]

  • TCS Pace: Integrating Capabilities to Drive Innovation

    Dec 09, 2019, by David McIntire

      In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a busi[...]

view all blog posts

latest blog posts on
Digital Transformation:

  • everis: Digital Transformation Pivots from Discretionary to Fundamental

    May 11, 2020, by David McIntire

      Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after th[...]

  • Indian-Delivered IT Services in 2020: Innovation in Many Forms

    Mar 26, 2020, by David McIntire

      NelsonHall was recently invited to present at NASSCOM Technology & Leadership Forum 2020, one of my last foreign trips for some time, I suspect. While in India, in addition to presenting, participating on panels and conducting interviews, we had an opportunity to sit down with lead[...]

  • The Changing Focus of User Experience Services (vlog)

    Mar 05, 2020, by David McIntire

      User experience and user interface (UX/UI) consulting and design has traditionally been focused primarily on external, customer-facing web properties. However, the scope and focus of experience design services has expanded as companies realize design thinking and experience-centric des[...]

  • Digital Experience Consulting in 2020: From Fishing to Teaching Clients to Fish

    Jan 23, 2020, by David McIntire

      In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavi[...]

  • TCS Pace: Integrating Capabilities to Drive Innovation

    Dec 09, 2019, by David McIntire

      In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a busi[...]

view all blog posts

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