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Business Process Transformation through RPA & AI

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

BearingPoint – Transforming Digital Process Models through Intelligent Automation
Jan 23, 2020 | Vendor Analysis by John Willmott
BearingPoint is a European management & technology consultancy, serving predominantly EMEA clients with a global footprint. BearingPoint sees its role as assisting its clients in moving through the stages of “isolated automation” through “integrated automation” to “managed autonomy.” [...]
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Wipro - Business Process Transformation through RPA and AI
Jun 01, 2018 | Vendor Analysis by John Willmott
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LTI - Business Process Transformation through RPA and AI
Apr 18, 2018 | Vendor Analysis by John Willmott
LTI is an India-headquartered IT services vendor with a presence in 22 countries. LTI's revenues for three-quarters of FY18 as of December 2017 were US$824m, with currently around 69% of the company's revenue derived from North America and 47% from the BFSI sector. The company employed 23K personnel at December 2017. The company has repo [...]
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Mphasis - Business Process Transformation through RPA and AI
Apr 05, 2018 | Vendor Analysis by John Willmott
Mphasis offers both IT services and business process services, and had calendar Q4 2017 revenues of ~$260m. The bulk of the company’s revenues is derived from the banking, financial services, and insurance sectors, which is also the source of the bulk of the company’s RPA and AI activity. [...]
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WNS - Business Process Transformation through RPA and AI
Apr 04, 2018 | Vendor Analysis by John Willmott
WNS has a particularly strong domain focus, is organized by industry within both its go-to-market organization and its delivery organization and positions against its strong domain-centricity. Accordingly, WNS has built a number of assets combining RPA and AI technologies, badged under the WNS TRAC umbrella, for its target domains and currently has [...]
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NIIT Technologies -Business Process Transformation through RPA and AI
Mar 22, 2018 | Vendor Analysis by John Willmott
NIIT Technologies focuses on the travel & transportation, insurance, banking & financial services, and media sectors and aims to bring domain-specific process knowledge to its RPA engagements and to assist organizations, where applicable, in taking a transformational approach to their processes. The company's proprietary frameworks u [...]
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EXL - Business Process Transformation through RPA and AI
Mar 16, 2018 | Vendor Analysis by John Willmott
EXL’s go-to-market now includes targeting digital transformation within retained operations as well as offering digital transformation as part of operations management/BPS contracts and EXL now covers RPA, NLP, AI, and CX within its digital consulting practice, which is becoming an increasingly important go-to-market for EXL. [...]
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HCL - Business Process Transformation through RPA and AI
Feb 01, 2018 | Vendor Analysis by John Willmott
HCL has undertaken ~200 use cases applying RPA and AI technologies in support of business process transformation spanning finance & accounting, contact, product support and cross-industry customer onboarding, and claims processing, using products including Automation Anywhere, Blue Prism, UiPath, WorkFusion, and HCL’s proprietary AI/ML to [...]
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HGS - Business Process Transformation through RPA and AI
Feb 01, 2018 | Vendor Analysis by John Willmott
HGS brands its RPA and AI based offerings within the HGS Automated Enterprise, which covers both front-office and industry-specific & back-office automation. HGS has its own proprietary automation platform, DigiCX, for front-office automation. DigiCX incorporates third-party platforms extensively, with, for example, RPA solutions used for ag [...]
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Arvato- Business Process Transformation through RPA and AI
Dec 05, 2017 | Vendor Analysis by John Willmott
This NelsonHall vendor assessment analyzes Arvato's offerings and capabilities in Business Process Transformation through RPA and AI. [...]
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latest market analysis
in Business Process Transformation through RPA & AI:

Business Process Transformation through RPA and AI
May 16, 2018 | Market Analysis by John Willmott
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NEAT analysis:

Business Process Transformation through RPA & AI

Published on: June 26, 2018 by John Willmott

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering RPA and AI business process services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in eight industry sectors: Banking, Energy & Utilities, Healthcare, Insurance, Manufacturing, Retail, Telecoms & Media, and Travel, Transportation & Logistics. Vendors evaluated for this NEAT are: Arvato, Capgemini, Conduent, Convergys, EXL, Genpact, HCL, HGS, Infosys, LTI, Mphasis, NTT Data, Sopra Steria, Swiss Post Solutions, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected]

request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

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featured blog posts on
Business Process Transformation through RPA & AI:

Capgemini Looks to Accelerate Process Transformation with the "Frictionless Enterprise"

Apr 28, 2021, by John Willmott

The value of automation using tools such as RPA, and more recently intelligent automation, has been accepted for years. However, there is still a danger in many automation projects that while each project is valuable in its own right, they become disconnected islands of automation with[...]

read post
Capgemini’s Intelligent Process Automation, Part 2: Intelligent Transaction Routing & Digital Twins Maximize RoI Delivery

Mar 01, 2021, by John Willmott

Part 1 of this blog focused on Capgemini’s structured approach to workforce motivation and upskilling when transitioning to a Frictionless Enterprise that leverages a digitally augmented workforce. This second part looks at how, when adopting a digitally augmented workforce, it i[...]

read post
Capgemini's Intelligent Process Automation, Part 1: Significant Growth From Frictionless Enterprise Approach

Feb 25, 2021, by John Willmott

This is Part 1 of a two-part blog looking at Capgemini’s Intelligent Process Automation practice. Here I examine Frictionless Enterprise, Capgemini’s framework for intelligent process automation that focuses on the adoption of a digitally augmented workforce. Digital tra[...]

read post
Automation Anywhere Launches AARI to Facilitate Bot Access to Employees

Oct 09, 2020, by Mike Smart

NelsonHall recently attended Automation Anywhere's 2020 innovation day, where the company launched its Automation Anywhere Robotic Interface (AARI) digital assistant focused on making bot usage easier and more accessible to employees. Automation Anywhere Robotic Interface AAR[...]

read post
AntWorks Targets Breadth & Depth in Client Engagements, Partners & Curation Capabilities

Jan 21, 2020, by Mike Smart

Last week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at th[...]

read post

view all blog posts

latest blog posts on
Business Process Transformation through RPA & AI:

Capgemini Looks to Accelerate Process Transformation with the "Frictionless Enterprise"

Apr 28, 2021, by John Willmott

The value of automation using tools such as RPA, and more recently intelligent automation, has been accepted for years. However, there is still a danger in many automation projects that while each project is valuable in its own right, they become disconnected islands of automation with[...]

read post
Capgemini’s Intelligent Process Automation, Part 2: Intelligent Transaction Routing & Digital Twins Maximize RoI Delivery

Mar 01, 2021, by John Willmott

Part 1 of this blog focused on Capgemini’s structured approach to workforce motivation and upskilling when transitioning to a Frictionless Enterprise that leverages a digitally augmented workforce. This second part looks at how, when adopting a digitally augmented workforce, it i[...]

read post
Capgemini's Intelligent Process Automation, Part 1: Significant Growth From Frictionless Enterprise Approach

Feb 25, 2021, by John Willmott

This is Part 1 of a two-part blog looking at Capgemini’s Intelligent Process Automation practice. Here I examine Frictionless Enterprise, Capgemini’s framework for intelligent process automation that focuses on the adoption of a digitally augmented workforce. Digital tra[...]

read post
Automation Anywhere Launches AARI to Facilitate Bot Access to Employees

Oct 09, 2020, by Mike Smart

NelsonHall recently attended Automation Anywhere's 2020 innovation day, where the company launched its Automation Anywhere Robotic Interface (AARI) digital assistant focused on making bot usage easier and more accessible to employees. Automation Anywhere Robotic Interface AAR[...]

read post
AntWorks Targets Breadth & Depth in Client Engagements, Partners & Curation Capabilities

Jan 21, 2020, by Mike Smart

Last week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at th[...]

read post

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