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Track the pattern of service adoption by monitoring Application Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Application Services

Insightful Analysis to Drive Your Application Outsourcing Strategy. NelsonHall's Application Outsourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

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Vendor coverage

Covered vendor profiles within the Application Services program

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NEAT analysis:

Salesforce Services 2020

Published on: December 18, 2020 by Dominique Raviart
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in delivery excellence, digital transformation, and in North America and Europe. Vendors evaluated are Accenture, Capgemini, Cognizant, DXC Technology, Grazitti Interactive, Infosys, Mindtree, NTT DATA, Persistent, TCS, Tech Mahindra, T-Systems, and Wipro. To find out more, contact Guy Saunders at [email protected]
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

Latest Application Services Client Perspective

Latest Application Services Market Forecast

featured blog posts on
Application Services:

  • Atos Reignites its Salesforce Capabilities

    Mar 02, 2021, by Dominique Raviart

      In November 2020, Atos unveiled its strategy for OneCloud, which focuses on key partnerships with the hyperscalers, and also includes three ISVs: SAP, ServiceNow, and Salesforce. We recently talked to Atos' Salesforce practice to discuss its growth plans and recent acquisitions. [...]

  • IBM GBS Adds Salesforce Specialization with 7Summits Acquisition

    Feb 16, 2021, by Dominique Raviart

      We recently talked to IBM GBS regarding its acquisition of 7Summits. After years of limited GBS M&A activity, IBM has been increasing its investment level in this business. With the planned divestment of most of its GTS business, GBS is core to IBM Services. Since October 2020, GBS[...]

  • Wipro Resumes Salesforce Acquisitions with 4C

    Nov 04, 2020, by Dominique Raviart

      We recently talked with Wipro regarding its 4C acquisition. Wipro accelerated the development of its Salesforce practice with the Appirio acquisition in November 2016. Indianapolis-headquartered Appirio was an essential move for Wipro, paying $500m for the firm, its second-largest acqu[...]

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

  • NTT DATA: Focusing on Scaling Up Salesforce Capabilities while Expanding Portfolio

    Mar 03, 2020, by Dominique Raviart

      We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps m[...]

view all blog posts

latest blog posts on
Application Services:

  • Atos Reignites its Salesforce Capabilities

    Mar 02, 2021, by Dominique Raviart

      In November 2020, Atos unveiled its strategy for OneCloud, which focuses on key partnerships with the hyperscalers, and also includes three ISVs: SAP, ServiceNow, and Salesforce. We recently talked to Atos' Salesforce practice to discuss its growth plans and recent acquisitions. [...]

  • IBM GBS Adds Salesforce Specialization with 7Summits Acquisition

    Feb 16, 2021, by Dominique Raviart

      We recently talked to IBM GBS regarding its acquisition of 7Summits. After years of limited GBS M&A activity, IBM has been increasing its investment level in this business. With the planned divestment of most of its GTS business, GBS is core to IBM Services. Since October 2020, GBS[...]

  • Wipro Resumes Salesforce Acquisitions with 4C

    Nov 04, 2020, by Dominique Raviart

      We recently talked with Wipro regarding its 4C acquisition. Wipro accelerated the development of its Salesforce practice with the Appirio acquisition in November 2016. Indianapolis-headquartered Appirio was an essential move for Wipro, paying $500m for the firm, its second-largest acqu[...]

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

  • NTT DATA: Focusing on Scaling Up Salesforce Capabilities while Expanding Portfolio

    Mar 03, 2020, by Dominique Raviart

      We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps m[...]

view all blog posts

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