featured research
in Telecoms & Media:
Operational Transformation & BPS Requirements – Media
Jul 31, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 media enterprises carried out by NelsonHall. [...]view this reportdownload abstractImpact of Economic Downturn on the Media Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Media sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]view this reportdownload abstract
NelsonHall's Self-Service Forecast Tool
This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
access forecast toolMarket forecasts:
Global BPS Market Forecast: 2024 - 2028
Jul 09, 2024 | Market Forecast by John Willmott
NelsonHall’s “BPS Market Forecast: 2024-2028” consists of 284 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]view this reportdownload abstractGlobal BPS Market Forecast: 2018 - 2022
Jun 01, 2018 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2018-2022" consists of 304 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service [...]view this reportdownload abstractGlobal BPS Market Forecast: 2017 - 2021
May 12, 2017 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2017-2021" consists of 305 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service lines, 39 geo [...]view this reportdownload abstractGlobal BPS Market Forecast: 2016 - 2020 Version 1.1
Jun 02, 2016 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2016-2020" consists of 307 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service lines, 39 [...]view this reportdownload abstractGlobal BPO Market Forecast: 2015 - 2019
Nov 11, 2015 | Market Forecast by John Willmott
NelsonHall's "BPO Market Forecast: 2015-2019" consists of 256 pages. It is a comprehensive forecast of the BPO sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 80 BPO service lines, 40 geog [...]view this reportdownload abstract
featured blog posts on
Telecoms & Media:
-
BPO Becomes More Strategic in 2014
Jan 01, 2014, by John WillmottBPO becoming more strategic is a major theme among the major BPO trends for 2014. The latter includes: 1. BPO will increasingly contribute to the “C-level” vision and not just fine tune operations 2. BPO will increasingly morph into “business services” 3. [...]
-
Operational Vision Supplants IT Vision with BPO 5.0
Jan 01, 2014, by John WillmottThe increasing expectation of buy-side organizations that the prime role of BPO is to help them deliver a transformed approach to business and become “more relevant to their clients” is having a significant impact on the profile of skills required within BPO delivery. Organizations are n[...]
-
Wipro Q2 FY 2014 Results: Signs of Progress
Oct 22, 2013, by Rachael StormonthWipro published its Q2 FY 2014 results today: full details are available to NelsonHall database or Key Vendor Assessment program subscribers here http://research.nelson-hall.com/search/?avpage-views=article&searchid=3481&id=201189&fv=2. There are some clear positives in Wipr[...]
latest blog posts on
Telecoms & Media:
-
BPO Becomes More Strategic in 2014
Jan 01, 2014, by John WillmottBPO becoming more strategic is a major theme among the major BPO trends for 2014. The latter includes: 1. BPO will increasingly contribute to the “C-level” vision and not just fine tune operations 2. BPO will increasingly morph into “business services” 3. [...]
-
Operational Vision Supplants IT Vision with BPO 5.0
Jan 01, 2014, by John WillmottThe increasing expectation of buy-side organizations that the prime role of BPO is to help them deliver a transformed approach to business and become “more relevant to their clients” is having a significant impact on the profile of skills required within BPO delivery. Organizations are n[...]
-
Wipro Q2 FY 2014 Results: Signs of Progress
Oct 22, 2013, by Rachael StormonthWipro published its Q2 FY 2014 results today: full details are available to NelsonHall database or Key Vendor Assessment program subscribers here http://research.nelson-hall.com/search/?avpage-views=article&searchid=3481&id=201189&fv=2. There are some clear positives in Wipr[...]
Subscribe here to receive
free blog alerts for this blog:
Telecoms & Media twitter coverage:
Follow NelsonHall analysts to monitor ongoing developments in Telecoms & Media
latest Telecoms & Media tracking service articles
IGT Awarded CX Services Contract by Loyalty Status
Mar 24, 2025 | Contracts by Ivan Kotzev
CGI Completes Novatec Acquisition
Mar 21, 2025 | Mergers and Acquisitions by Dominique Raviart
Accenture Announces Q2 FY25 Revenues Up 5% (Up 8.5% in Local Currency) to $16,659m
Mar 20, 2025 | Financial Results by Dominique Raviart
Fiserv Acquires CCV to Enhance its Payment Solutions Capabilities across Europe
Mar 19, 2025 | Mergers and Acquisitions by Andy Efstathiou
Jack Henry Awarded Core Banking Solutions Contract by Capital Credit Union
Mar 19, 2025 | Contracts by Andy Efstathiou
Fusion CX Acquires STI to Expand Telecom and Utilities CX Services
Mar 18, 2025 | Mergers and Acquisitions by Ivan Kotzev
Jack Henry Extends its Partnership with Moov to Add Mastercard Move Offerings through Jack Henry's Rapid Transfers
Mar 17, 2025 | New Partnerships by Andy Efstathiou
Mastercard Partners with ICBA to Enable Community Banks to Provide Enhanced Customer Experience for their Cardholders
Mar 17, 2025 | New Partnerships by Andy Efstathiou
Releasy Awarded Three Years CX Services Contract Extension by Swedish Transport Administration
Mar 17, 2025 | Contracts by Ivan Kotzev
Hudson Global Announces Q4 2024 Revenues Down 1.1% (Down 2% in CC) to $33.6m
Mar 14, 2025 | Financial Results by Jeanine Crane-Thompson