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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
- view this reportdownload abstract
Operational Transformation & BPS Requirements – Commercial Property & Casualty Insurance
Aug 30, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 commercial P&C insurance enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Commercial Banking
Aug 27, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 commercial banking enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Retail Property & Casualty Insurance
Aug 13, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 retail P&C insurance enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Retail Banking
Aug 01, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 retail banking enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Media
Jul 31, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 media enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Automotive
Jul 29, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 automotive enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Logistics
Jul 26, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 logistics enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Retail
Jul 23, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 retail enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Telecoms
Jul 19, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 telecoms enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Energy
Jul 15, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 energy enterprises carried out by NelsonHall. [...]