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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
- view this report
Platform BPO - Definition
Apr 27, 2010 | Market Analysis by NelsonHall Analyst
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BPO Delivery from the Philippines
Aug 14, 2010 | Market Analysis by NelsonHall Analyst
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Medical Assessment BPO
Mar 24, 2011 | Market Analysis by John Willmott
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What Does Transformation Mean in BPO Today?
Apr 28, 2011 | Market Analysis by Rachael Stormonth
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Analysis of South Africa as a BPO Delivery Location
May 10, 2011 | Market Analysis by John Willmott
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Sales & Fulfillment Optimization
Sep 19, 2011 | Market Analysis by John Willmott
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Emerging Trends in Sales & Fulfillment Operations
Sep 20, 2011 | Market Analysis by John Willmott
- view this reportdownload abstract
Continental Europe BPO Market Forecast: 2012-2016
Aug 24, 2012 | Market Analysis by John Willmott
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GBS Integration; Webcast in Conjunction with SSON
Dec 09, 2012 | Market Analysis by John Willmott
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South Africa - A Compelling Alternative for some areas of BPO to the U.K. and Australia
Dec 01, 2013 | Market Reports by Rachael Stormonth
[public] NelsonHall recently attended a conference hosted by BPeSA ("Business Process enabling South Africa) promoting South Africa as a destination of choice for BPO. In the last two years WNS, Capita, Serco and WebHelp have all acquired contact center capabilities in the country. An important contributory factor to organizations setting up BPO or [...]