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Wipro in CX Services by Industry

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F&A Transformation 2024

published 2024-11-12 | Project by Vaibhav Wardhan

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering finance & accounting (F&A) transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in analytics, CFO advisory services, BPS & transformation, and GenAI. Vendors evaluated for this NEAT are: Accenture, Capgemini, Cognizant, Datamatics, Exela Technologies, Genpact, HCL Technologies, IBM, TCS, Tech Mahindra, Teleperformance, Wipro, and WNS. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
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Published reports:

published reports related to Wipro within the CX Services by Industry program

  • Wipro - CMS in Telecommunications/Cable/Satellite

    Nov 17, 2014 | Vendor Analysis by NelsonHall Analyst

    Wipro is a publicly-held company headquartered in India. It is a global information technology, consulting, and outsourcing company. It entered the BPO space with the acquisition of Spectramind in 2002-2003, and has retained a strong focus on customer management services (CMS) within its business process outsourcing (BPO) business. [...]
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  • Wipro - CMS in Retail Banking

    Feb 05, 2014 | Vendor Analysis by NelsonHall Analyst

    Wipro is a publicly-held company headquartered in Karnataka, India. Wipro is a global technology, consulting and operations outsourcing services company. It entered the BPO space with the acquisition of Spectramind in 2002-2003 and has retained a strong focus on customer management services (CMS) within its BPO business. [...]
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  • Wipro - CMS in Retail

    Sep 17, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in customer management services in the retail sector. Wipro is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. Wipro is a publically-held company headquartered in [...]
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