toggle expanded view

in Customer Experience Services:
- go to program home all market analyses all vendor assessments visit the blog manage email alerts contact analysts

programcode = CXSCXD
programid = 155
database = f
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: CX Services Transformation:

Free text search

Date range:

Service line...

Industry sector

Vendor..

Country/Region

Application...

select document types to be included in the search... Uncheck all

use the site-wide search to search across all programs

advanced options..

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

You are here: Home > Sourcing Expertise > Customer Experience Services > CX Services Transformation

in CX Services Transformation

Find here the NelsonHall Research related to within the CX Services Transformation program

RSS feed for in CX Services Transformation General RSS feed for

Latest Key Vendor Assessment

Capgemini
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
view this report download abstract

Published reports:

published reports related to within the CX Services Transformation program

TeleTech - Customer Management Services
Apr 13, 2016 | Vendor Analysis by Ivan Kotzev
TeleTech Holdings, Inc. (TeleTech) is a public company with headquarters in Englewood, Colorado, U.S. [...]
view this report download abstract
Customer Management Services Outsourcing
Mar 24, 2016 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of the Customer Management Services Outsourcing market consists of 82 pages. [...]
view this report download abstract
HGS - Customer Management Services
Mar 21, 2016 | Vendor Analysis by Ivan Kotzev
Hinduja Global Solutions (HGS) is a public company which has been listed on the National Stock Exchange of India and the Bombay Stock Exchange since June 2007. HGS is part of Hinduja Group, a multinational conglomerate. It is headquartered in Bangalore, India. [...]
view this report download abstract
Minacs - Customer Management Services
Mar 21, 2016 | Vendor Analysis by Ivan Kotzev
The Minacs Group, Inc. (Minacs) is a privately held outsourcing company headquartered in Toronto (Oshawa), Canada with additional headquarters in (Farmington Hills) Detroit, U.S. and Bangalore, India. [...]
view this report download abstract
Concentrix - Customer Management Services
Mar 17, 2016 | Vendor Analysis by Ivan Kotzev
Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation, a $13bn distributor of IT systems, peripherals and system components, software, and complementary products, headquartered in Fremont, California. Concentrix was founded in 1983 in Rochester, New York to provide call center outsourcing, database analysis, and pri [...]
view this report download abstract

find all available reports on

Recent Tracking Service

tracking service articles related to within the CX Services Transformation program:

Accenture to Acquire Yumemi to Expand Digital Product Design and Development Capabilities in Japan
May 08, 2025 | Mergers and Acquisitions by Rachael Stormonth
Transcom Opened 460 Seat CX Services Center in Gurugram, India
May 08, 2025 | New Offerings by Ivan Kotzev
Accenture Acquires Ascendient Learning to Expand Instructor-Led Training CapabilIties in U.S.
May 06, 2025 | Mergers and Acquisitions by Rachael Stormonth
Serco Awarded 5 Years CX Services Contract by BBC
May 06, 2025 | Contracts by Ivan Kotzev
TTEC Opens 400 Agent CX Services Center in Mohali, India
May 06, 2025 | New Offerings by Ivan Kotzev
Sopra Steria Completes Acquisition of Aurexia
May 02, 2025 | Mergers and Acquisitions by Sonakshi Garg
CGI Announces Q2 FY25 Revenues Up 7.6% to CAD 4,023m
Apr 30, 2025 | Financial Results by Sonakshi Garg
Sopra Steria Announces Q1 2025 Revenues Down 4.7% to €1,415m
Apr 30, 2025 | Financial Results by Sonakshi Garg
TP Announces Q1 2025 Revenues Up 2.8% (Up 1.6% like for like) to €2,613m
Apr 30, 2025 | Financial Results by Ivan Kotzev
TP Partners with Ema for Agentic AI in Back-Office Services
Apr 30, 2025 | New Partnerships by Ivan Kotzev

search tracking service database for more

select research program: