Vendor Analysis
published on Jul 24, 2015
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Report Overview:
This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in the workers' compensation BPS sector.
CSC is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's workers' compensation BPS profile on CSC is a comprehensive assessment of CSC's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers in the workers' compensation market and identifying vendor suitability for workers' compensation BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of CSC's workers' compensation BPS offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
CSC entered the workers' compensation market in 1997 after being requested by Reliance National to develop a web portal called CyberComp, which allows agents to use 24/7 straight through processing.