Vendor Analysis
published on Sep 24, 2013
Report Overview:
Since the acquisition of Siemens IT Solutions and Services in 2011, Atos is a major IT infrastructure management vendor. The company had 2012 revenues of ~€4.1bn in its Managed Services unit. This positions the firm as the largest Europe-headquartered provider of IT infrastructure services.
Who is this Report for:
NelsonHall's Virtual Desktop Services and BYOD Vendor Assessment for Atos is a comprehensive assessment of Atos' virtual desktop services and BYOD offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for IT services, end-user computing services and virtual desktop technology and services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Atos' virtual desktop services and BYOD offerings, capabilities, and market and financial strength, including:
- Analysis of the company's offerings and key service components
- Revenue estimates
- Identification of the company's strategy, emphasis and new developments
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's strengths, weaknesses and outlook.
Key Findings & Highlights:
The company services ~2.1m desktops, whether physical or virtual. It derived in 2012 desktop service revenues of ~€1.2bn. This represents ~30% of the revenues of Managed Services.
The company has virtual desktop and BYOD capabilities in two offerings:
- Virtual devices
- Adaptive Workplace Anytime: Anytime Workplace
In addition, through its joint-venture with EMC and VMware, Canopy, Atos has developed a new virtual desktop offering.
Atos also offers BYOD and enterprise mobility services. It promotes its BYOD under the name of user-owned devices (UOD). Under the offering, each personnel accesses a portal, is identified as well as its device and is given access to a number of applications given his/her profile, location and device. Atos asserts that access to applications for new users requires a maximum of 7mn for new profiles.
UOD targets primarily PCs or Apple Macs and to a lesser extend smart phones and tablets:
- Essentially, Atos provides BYOD/UOD services based on its virtual desktop service offering (see previous section), whether based on Workplace Anytime, its virtual desktop service or Canopy Next Generation Workspace
- UOD also draws on enterprise mobility service components e.g. Mobile Device Management (see next section on Enterprise Mobility).