Vendor Analysis
published on Oct 23, 2013
Report Overview:
T-Systems is the second largest IT services vendor headquartered in Europe. The company had revenues of ~€10.0bn (~$13bn) in 2012. It has H1 2013 revenues of ~€4.9bn.
Who is this Report for:
NelsonHall's Virtual Desktop Vendor Assessment for T-Systems is a comprehensive assessment of T-Systems' virtual desktop offerings and BYOD and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers and identifying vendor suitability for IT services, end-user computing services and virtual desktop technology and BYOD services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of T-Systems' virtual desktop and BYOD offerings, capabilities, and market and financial strength, including:
- Analysis of the company's offerings and key service components
- Revenue estimates
- Identification of the company's strategy, emphasis and new developments
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's strengths, weaknesses and outlook.
Key Findings & Highlights:
T-Systems is a very significant desktop services vendor: the company services 1.21m desktops to external clients. The company targets desktop services opportunities both in desktop-centric discrete contracts and also within wider-scope IT infrastructure contracts that encompass both desktop and datacenter services.
In 2013, T-Systems has introduced a new desktop service offering, named Future Workplace (FW). The launch of Future Workplace is part of a strategy by T-Systems to revamp its service portfolio. T-Systems aims Future Workplace to address client focus on application and data access, provide discrete managed services as opposed to an end-to-end service, adapt to consumerization of IT and address offline and online access conditions.
In the past, T-Systems had already developed virtual desktop service offerings, based on sever-based computing and VDI technologies around Citrix technologies. The company therefore already had a number of service blocks to address its client.
With Future Workplace, T-Systems has stressed the emphasis on:
- Lowering the TCO of its hardware and service offering, in order to drive adoption
- Expanding its service offering from a pure virtual desktop to include application services e.g. prepare applications to enterprise mobility.