Vendor Analysis
published on May 27, 2012
Report Overview:
Report Outline:
This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in learning BPO.
Xerox Learning Services provides LBPO as both a standalone service and as a part of its MPHRO offering. Xerox LS targets large domestic and global enterprises with 10,000+ employees, but also services mid-market organizations with 5,000+ learners
Xerox LS offering includes:
- Learning strategy and assessment
- Content and curriculum design
- Learning delivery
- Learning administration
- Help desk
- Data and technology management.
Geographically, revenues are generated by clients headquartered in:
- North America, primarily the U.S.
- Europe, primarily the U.K., Switzerland and Spain, with recent growth in France.