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HP Enterprise Services: Government Healthcare Payer BPO

Vendor Analysis

by NelsonHall Analyst

published on Oct 22, 2012

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Report Overview:

This NelsonHall vendor assessment analyzes HP's offerings and capabilities in the healthcare payer sector.

HP is one of a number of Healthcare Payer companies analyzed in this comprehensive industry analysis.

HP's foundation in healthcare payer BPO stems from its acquisition of EDS in May 2008. EDS had been a major player in Medicaid/Medicare services since the U.S. legislation was passed in 1965, today providing 21 states with BPO in support of public health plan administration.

Who is this Report for:

NelsonHall's Healthcare Payer profile on HP Enterprise Services ('HP') is a comprehensive assessment of HP's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer services to serve the healthcare payer sector and identifying vendor suitability for healthcare payer RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of HP's Healthcare Payer offerings and capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

HP supports commercial healthcare payers and specialty third-party administrators across healthcare claims administration process. The majority of HP's commercial payer clients receive claims processing services, with many also contracting for customer care services.

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