Vendor Analysis
published on Sep 16, 2013
Report Overview:
This NelsonHall assessment analyses Syntel's offerings and capabilities in capital markets BPO. Syntel is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.
Who is this Report for:
NelsonHall's Retail Banking BPO Vendor Assessment for Syntel is a comprehensive assessment of Syntel's retail banking BPO (RB BPO) offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for CM BPO RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
Scope of this Report:
The report provides a comprehensive and objective analysis of Syntel's capital markets BPO offerings, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphases and new developments
- Analysis of the company's strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall assessment analyses Syntel's offerings and capabilities in capital markets BPO. Syntel is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.
Syntel's CM BPO revenues are generated in product-related BPO (securities processing).
Syntel began its CM BPO business delivering only back-office CM BPO processes. Over time clients have added middle-office processes, and eventually front-office processes, as they have become comfortable with Syntel's services.
Syntel BPO delivers services from two primary delivery centers:
- Mumbai
- Pune
Syntel's primary targets are:
- Tier 1 capital markets service providers
- Tier 1 asset managers
- Tier 2 asset managers