Vendor Analysis
published on Mar 29, 2016
Report Overview:
This NelsonHall vendor assessment analyzes HCL’s offerings and capabilities in the life, annuities and pensions BPS sector.
HCL is one of a number of BPS vendors analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall’s Life, annuities and pensions BPS profile on HCL is a comprehensive assessment of HCL’s offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Life, annuities and pensions BPS services and identifying vendor suitability for life, annuities and pensions BPS RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of HCL’s life, annuities and pensions BPS offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
The insurance arm of HCL was previously called Liberata Financial Services (LFS), which was a subsidiary of Liberata. It was acquired by HCL from Liberata in 2008, in order to enhance HCL’s BPS services with regulated, platform based offerings. LFS initially entered the life, annuities and pensions BPS business in 2000, through the separation of Century Life’s back-office, in order to retire the legacy platform used by Century Life.