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EGS is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the Customer Relationship Management (CRM) BPO market. NCO is the EGS brand in the Accounts Receivables Management (ARM)/Collections BPO market. EGS is a privately held company headquartered in Plano, Texas. [...]view this reportdownload abstractNCO - WAHA Services
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This NelsonHall vendor assessment analyzes NCO's offerings and capabilities in WAHA services. NCO is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstract