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Global HRO Market Forecast: 2015 - 2019
Nov 23, 2015 | Market Forecast by Gary Bragar
NelsonHall's "Global HRO Market Forecast: 2015-2019" consists of 79 pages. It is a comprehensive forecast of the HR BPO and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of HRO service lines, 40 geographie [...]view this reportdownload abstractSitel - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst
Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries. [...]view this reportdownload abstractSykes - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]view this reportdownload abstractTargeting CMS in the High Tech Sector
Nov 23, 2015 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of customer management services in the high tech sector consists of 53 pages. [...]view this reportdownload abstractTeleTech - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst
TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman. [...]view this reportdownload abstractCSS Corporation - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
CSS Corp is a private company headquartered in Chennai, India. Currently, it provides technical support for enterprise and consumer products, manages IT infrastructure, provides remote infrastructure support including mobility solutions and cloud enablement, and provides carrier network support. [...]view this reportdownload abstractHGS - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
HGS was initially formed as Ashok Leyland Information Technology (ALIT) in 1993, providing information technology services, and starting with one client and 25 employees. ALIT merged with Hinduja Finance Corporation (HFC) in 2000, to form HGS; at this time, HGS launched its BPO services. Between 2000 and 2004, it was listed on the NSE/BSE, and secu [...]view this reportdownload abstractMinacs - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
The Minacs Group, Inc. (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. It provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]view this reportdownload abstractSutherland - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries. [...]view this reportdownload abstractTeleperformance - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
The Teleperformance Group (Teleperformance) is a French headquartered company offering outsourced customer management services (CMS) and customer relationship management (CRM). It was founded in 1978 in Paris, France by Daniel Julien, and was listed on the Paris stock exchange in 1987. [...]view this reportdownload abstract