Reports related to

• EXL Service - Property and Casualty BPO

  Oct 18, 2013 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes EXL's offerings and capabilities in the P&C insurance sector. EXL is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis. [...]

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• Serco - Multi-Channel CMS

  Oct 18, 2013 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Serco's offerings and capabilities in regards to multi-channel CMS. Serco Global Services LLC (Serco) is a part of Serco Group PLC. Serco is a publicall held firm headquartered in Hook, North Hampshire in the United Kingdom. [...]

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• HP Enterprise Services Data Center Outsourcing Services

  Oct 08, 2013 | Vendor Analysis by NelsonHall Analyst

  HP is the second-largest IT services vendor globally. In its fiscal year 2012, for the period ending October 31, 2012, the company achieved IT services and BPO revenues of ~ $35bn. Revenues from its IT infrastructure outsourcing (ITO) business unit, a part of HP Enterprise Services were ~$14.7bn. Mergers and acquisitions, including Compaq in 2002 a [...]

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• Genpact P&C Insurance BPO

  Oct 07, 2013 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in the P&C insurance sector. Genpact is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis. [...]

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• Capita - CMS in Retail

  Oct 02, 2013 | Vendor Analysis by NelsonHall Analyst

  Capita Group Plc (Capita) was formed in 1984 within the Chartered Institute of Public Finance & Accountancy (CIPFA). It separated from CIPFA through a management buy-out in 1987 and was listed on the London Stock Exchange in 1991. [...]

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• Customer Management Services in the Retail Sector

  Oct 02, 2013 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis of the customer management services in the retail industry sector consists of 83 pages. The CMS retail industry sector market is growing in spite of a sluggish economy for traditional retailers. While traditional retail CMS outsourcing is flat, retailers are looking to the e-commerce market for revenue growth. Retailers [...]

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• Genpact - Capital Markets

  Oct 02, 2013 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyses Genpact's offerings and capabilities in capital markets BPO. Genpact is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

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• T. Rowe Price - Benefits Administration

  Sep 30, 2013 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes T. Rowe Price's offerings and capabilities in Benefits Administration BPO services. T. Rowe Price is a U.S. headquartered provider of account management services for individuals, institutions, retirement plans, and financial intermediaries. [...]

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• KPN - Virtual Desktop Services

  Sep 27, 2013 | Vendor Analysis by Dominique Raviart

  KPN IT Solutions is the new name of KPN Corporate Market. It is the ICT services subsidiary of Dutch telecom service provider KPN. KPN Corporate Market has in 2012 realigned its desktop service offerings into three main ones: As-Is managed services, FRW and Workspace Online. All of these three offerings include an option for virtual desktops servic [...]

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• Steria - Virtual Desktop Services

  Sep 27, 2013 | Vendor Analysis by Dominique Raviart

  Steria is a Paris-headquartered IT and BPO services vendor. The company had in 2012 revenues of ~€1.8bn. It operates in four main geographies: the U.K., France, Germany and Scandinavia (mostly Norway). Steria had a headcount of ~19,500 at end of H1 2013, of which ~5,000 in India. Steria is a significant provider of desktop services. The company s [...]

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