Reports related to Foundever

• Sitel - CMS in Retail Banking

  Feb 17, 2014 | Vendor Analysis by NelsonHall Analyst

  Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...]

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• Sitel - Multi-Channel CMS

  Jan 03, 2014 | Vendor Analysis by NelsonHall Analyst

  SITEL was acquired by Onex subsidiary, ClientLogic, in 2007 for ~$450m, and the combined entity rebranded Sitel. Prior to this acquisition SITEL had 70 contact centers in 25 countries, with ~30k personnel. Since then, Sitel has expanded organically and now employs ~60k personnel in ~120 centers in 25 countries. The company is headquartered in Nashv [...]

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• Sitel - Social Media Services

  Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in social media services. Sitel is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

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• Sitel - Customer Management Services

  Nov 07, 2012 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in Customer Management Services. Sitel is one of a number of Customer Management Services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

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• Sitel - Social Media Services

  Aug 12, 2011 | Vendor Analysis by NelsonHall Analyst

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